Trade and Duty Compliance Manager (Customs)

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Trade and Duty Compliance Manager to lead strategic compliance initiatives that ensure all TJXC imports meet CBSA requirements, enabling the smooth and timely flow of goods into Canada. In this role, you’ll have the opportunity to uncover and drive significant cost savings by identifying duty recovery opportunities and managing our Duty Drawback Program across Canadian, European, and Australian divisions. Your work will directly contribute to increased profitability and operational efficiency. Join us and make a measurable impact while navigating the dynamic world of global trade compliance.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

• Management Incentive Plan along with a robust Retirement Savings Program

• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

• Enjoy Associate discounts at our stores, available to you and eligible family members.

• Comprehensive training and development resources designed to help you learn, grow, and succeed.

• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

What You’ll Do:

• Leads teams of Associates within TJXC (Customs, Trade and Duty Compliance) that are responsible for upholding absolute compliance with Customs and other Government Agencies, from time of Customs declaration to payment of duty and tax, and the post-entry period

• Leads Trade Compliance Analysts on all matters of trade and regulatory compliance to find opportunities in product classification optimization and lead implementation of product classification optimization for duty savings and recovery opportunities resulting in cost savings. Perform research and submission of customs rulings

• Leads, coaches and develops team of direct reports through objective setting, performance reviews and Individual Development Plan (IDP) support; provides feedback, mentors, and is a resource to answer questions and discuss standard processes

• Upholds CSA and CARM standards of business to maintain trusted trader status through up-to-date knowledge of, and adherence to CBSA and other OGD regulations and requirements

• Leads Flatworld Solutions operation to ensure daily work is completed, quarterly business updates are held, standard operating procedure (SOP) is being adhered to, and SOP document is accurate and up to date.

• Leads the operations required for the execution of the Drawback operations, including Claim filing and cheque processing, Management of Vendors on their own program for all Canada, Europe and Australia along with leading partnerships with MVR Logistics, Merchants, Vendors, 3rd party brokers and Government Regulations to recoup duties paid on eligible goods

About You:

• Over five (5+) years of Customs and Trade Compliance experience, process improvement, and KPI achievement with at least two (2) years of people management experience

• Designations in any of the following Customs related fields an asset: CSCB, CITT-CLP, CTCS, CCS

• Strong ability to interpret and apply Customs legislation and supporting documents including: The Customs Tariff Act, General Interpretive Rules for Tariff Classification, Explanatory Notes, D Memo

• Strong people leadership skills including coaching, providing advice and mentorship to Associates to resolve problems; discuss and share standard methodologies

• Proven interpersonal skills with ability to influence business partners, to build and maintain collaborative relationships to optimally identify business opportunities

Posting Details:

• Posting End Date: July 10, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

60 Standish Court

Location:

CAN Home Office Mississauga ON

Salary Range: $ 89,$135, /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.