Operations Supervisor

ABOUT THE COMPANY
Our client is a growing, operations-focused organization based in the Lower Mainland, known for its collaborative environment and hands-on approach to business operations. The company operates across multiple functional areas including logistics, procurement, and finance, and is looking to strengthen its internal operations leadership.

ABOUT THE ROLE
This is a full-time, in-office Operations Supervisor position, responsible for overseeing the day-to-day administrative and operational functions of the business.

This is a hands-on leadership role that spans multiple departments, including warehouse operations, purchasing, customer service, and basic accounting support. The successful candidate will play a key role in ensuring smooth daily operations, improving processes, and stepping in where needed across the business.

The role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is comfortable balancing leadership responsibilities with day-to-day operational involvement.

RESPONSIBILITIES
Operations & Oversight

• Oversee daily operations across customer service, purchasing, and warehouse functions
• Ensure processes and standard operating procedures (SOPs) are followed and continuously improved
• Act as a backup across key functions to maintain business continuity

Warehouse & Inventory Management

• Supervise warehouse operations including receiving, inventory, and shipping
• Manage and support warehouse staff on a day-to-day basis
• Implement and enforce SOPs to drive efficiency and accuracy
• Oversee inventory control, including cycle counts and full inventory audits
• Ensure compliance with health, safety, and regulatory standards
• Step in operationally during busy periods or staffing gaps as required

Purchasing & Customer Service

• Provide support and backup to purchasing and order entry functions
• Oversee customer service processes to ensure smooth order flow and client satisfaction

Staff Management

• Manage scheduling, time-off requests, and day-to-day team coordination
• Lead performance management, including check-ins, reviews, and coaching
• Support hiring, onboarding, and training of operations and warehouse staff
• Foster a positive, accountable, and team-oriented work environment

Systems & Administration

• Act as the main point of contact for office equipment and systems, liaising with external IT support
• Ensure operational systems are functioning effectively and support process improvements

Financial Support

• Support coordination between purchasing and accounting functions
• Provide backup support for accounts receivable and accounts payable as needed

REQUIREMENTS
Education & Experience

• 3–5+ years of experience in operations, office management, or a similar role
• Previous experience supervising or leading a team
• Post-secondary education in Business Administration, Operations, or a related field (or equivalent experience)

Skills & Attributes

• Strong organizational and leadership capabilities
• Experience working with ERP systems (e.g., Odoo, NetSuite, SAP)
• Solid understanding of inventory management, purchasing, and basic accounting processes
• Hands-on approach with the ability to step into operational tasks when required
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and problem-solving skills

COMPENSATION

• Salary: $65,000 – $75,000
• Full-time, in-office role (Monday–Friday, 8:30am – 4:00pm)

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.