Dialpad is the leading AI‑powered customer communications platform, transforming how businesses communicate with their customers. Over 50,000 companies around the globe, including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end‑to‑end product experiences—from frontend UI to backend services, APIs, and audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more. In this role you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast‑growing AI platform more testable, stable, and delightful for customers. This position is based in a Canadian office and reports to a QA Eng Manager in the United States.
For exceptional talent based in Ontario, Canada, the target base salary range for this position is $135,500 – $158,000 CAD. Compensation may include bonus, equity, and benefits beyond the base salary.
Dialpad is an equal‑opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
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Sr. SDET • Kitchener, Region of Waterloo, Canada
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