Senior Manager, Engineering (Communication Domain)

What You’ll Do

:

• Lead and mentor a team of engineers, delivery leads, and business analysts responsible for in-house comm platform and Adobe Journey Optimizer.
• Drive the evolution of a cloud-native, API-first orchestration platform, supporting real-time and batch-based customer journeys and offers.
• Own the technical integration between Adobe Journey Optimizer, and downstream delivery channels, ensuring reliable and secure message execution.
• Oversee platform modernization initiatives including architecture evolution, performance optimization, scalability, and operational resilience.
• Champion engineering best practices such as CI/CD pipelines, automated testing, observability, and secure-by-design development.
• Ensure platforms meet high availability, performance, security, and compliance standards, while managing cost and platform efficiency.
• Partner with marketing, digital, compliance, and enterprise teams to enable consistent, auditable, and compliant customer communications.
• Lead vendor and platform governance for Adobe solutions, including roadmap alignment, upgrades, and feature adoption.
• Foster a culture of innovation, accountability, and technical excellence within the engineering organization.

What You'll Bring:

• 10+ years of progressive software engineering experience, including 3+ years in senior leadership roles.
• Proven experience designing, building, and operating enterprise-scale communication, messaging, or campaign platforms.
• Strong understanding of modern architecture patterns, including microservices, APIs, event-driven systems, and cloud-native design.
• Hands-on experience with Node.js-based platforms, integration architectures, and message orchestration solutions.
• Experience working with marketing technology platforms (e.g., Adobe Journey Optimizer or similar journey orchestration tools).
• Solid understanding of transactional vs. marketing messaging, customer journeys, and personalization at scale.
• Demonstrated ability to lead teams in agile, DevOps-driven environments while delivering outcomes aligned to business objectives.
• Strong stakeholder management skills, with the ability to partner across marketing, digital channels, compliance, and enterprise technology.
• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).
• Prior experience in Banking or Financial Services is a strong asset.

Working Conditions

Work in a standard office-based environments located in Scarborough and Downtown Toronto; non-standard hours are a common occurrence. No external travel required.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.