Program Manager - 3

Location Address : hybrid –onsite 3x / week at least

Contract Duration : 1 year

Possibility of extension and conversion to FTE

Schedule Hours : 9am-5pm Monday-Friday;standard 37.5 hrs / week (Possible OT)

Story Behind the Need

Business group : Operational Risk Program

Project : eGRC project

Contributes to the overall success of the Global Operational Risk (GOR) Program by supporting the execution and ongoing sustainment of the Bank’s New Initiative Risk Assessment (NIRA) program, including the transition of NIRA capabilities to the enterprise GRC (eGRC) platform. The role supports maintenance of governance documentation, KPI and Data Quality (DQ) monitoring and reporting, and facilitating the resolution of system related issues and enhancement requests.

All activities are conducted in compliance with governing regulations, internal policies, and procedures.

Candidate Value Proposition :

The Operational Risk Program will offer the opportunity to support the enhancement of Operation Risk Management tools. This is a unique opportunity to build their skills and further their career within the banking industry.

Candidate Requirements / Must Have Skills :

1. 4+ years of experience in risk management, operational risk, or compliance within a financial services or regulated environment, including risk assessment processes, and operation within a structured control and audit context.

2. Excellent analytical skills, with experience, validating, analyzing data and supporting KPI and Data Quality (DQ) monitoring activities.

3. Hands on experience managing documentation and materials in SharePoint or similar repositories

4. Proficiency with Microsoft Office tools (Excel, PowerPoint, Word)

Nice-To-Have Skills :

1. Experience supporting large scale, cross functional initiatives, such as eGRC platform delivery or transformation efforts, requiring coordination across multiple stakeholder groups.

2. Previous experience with Power BI

Soft Skills Required :

• Strong collaboration and communication skills, with the ability to work effectively with cross functional teams, and to prepare well structured documentation, and stakeholder communications.
• Strong execution and organizational skills, and the ability to manage multiple priorities with attention to detail and follow through.

Education : Bachelor’s degree in Business, Risk Management, or related field.

Best VS. Average Candidate : The ideal candidate would have strong management experience and would be able to collaborate effectively with the many different stakeholders. The ideal candidate would be able to translate business requirements into technical requests.

Candidate Review & Selection

2 rounds

1st –HM + Director –30 mins –in-person preferred

2nd –HM + VP –30 mins –MS Teams Video

40 King St. W

Meet on concourse and HM will escort to 11th floor

Hiring Manager’s availability to interview : ASAP

• NOTE : will review any requests for accommodations put forward by Suppliers