Talent.com
R•JOHNSON
IT Specialist – Law Firm – #5129R•JOHNSON • Vancouver, Canada
IT Specialist – Law Firm – #5129

IT Specialist – Law Firm – #5129

R•JOHNSON • Vancouver, Canada
30+ days ago
Salary
CA$80.00 hourly
Job type
  • Full-time
  • Permanent
Job description

IT Specialist – Law Firm – #5129

Our client, a growing downtown law firm, is currently recruiting for an IT Specialist II with 3-5 years of tier II technical support in a law firm or professional services environment. This is a permanent and full-time position, hours will be Monday through Friday, 8:30am to 5:00pm. They offer a challenging and rewarding environment, with a competitive compensation and benefit package. This law firm is committed to their team members and in supporting all of their employees in maintaining a work life balance.

JOB FUNCTION

The IT Specialist II is a highly technical, hands-on role responsible for supporting, maintaining, and optimizing the firm’s core infrastructure, cloud services, business applications, and end user systems. Working as a Tier 2 escalation point within the IT team, this position resolves complex technical issues, manages critical systems such as Azure, Windows Server, Azure Virtual Desktop, and document management applications, and ensures reliable, secure, and efficient technology operations across the firm. This role collaborates with third party vendors for Tier 3 escalations, supports small scale technical projects, and contributes to continuous improvement of IT services, ensuring stability and performance in a fast-paced legal environment.

RESPONSIBILITIES

  • Provides tier 2 support for the IT services team, troubleshooting advanced issues across cloud, server, networking, and endpoint environments.
  • Determines when issues require Tier 3 vendor escalation and coordinates resolution with third party support.
  • Manages systems such as Azure Portal, Azure Virtual Desktop, Windows Server, etc.
  • Plans, manages, and executes on small IT projects or components of overarching IT projects, with support from the Senior Manager, IT Services.
  • Provides high quality resolution and consistent support of standard processes by following documented work instructions and ways of working guidelines.
  • Ensures data accuracy and integrity with all transactions, communications and stakeholder support.
  • Maintains documentation, standard operating procedures, and system configurations.

REQUIRED TECHNICAL SKILLS

Administrator and Troubleshooting experience include, but not limited to:

  • Azure Portal (Entra, Intune, Exchange, etc)
  • Azure Virtual Desktop (Image creation, updates, deployment, and support/troubleshooting)
  • Windows Server Management (Group Policies, role management, server configuration, and support/troubleshooting)
  • Windows Server Networking (Shares, Permissions, performance management, WAN/LAN configuration, and support/troubleshooting)
  • Business Applications:
  • Productivity Apps (Microsoft 365 Office Suite)
  • Accounting Software (Elite, Aderant, Acumin, or similar)
  • Document Management System (NetDocuments, iManage, or similar)
  • Cloud-based Applications (DocuSign, Clio, or similar)
  • VoIP Systems (configuration and support)
  • Hardware Systems
  • Videoconferencing Systems (Teams Room and Zoom Room Administration & Support)
  • Server Room Equipment (Switches, Firewalls, etc)
  • Enterprise Printer Management (Print Server, Scanners, etc)
  • Vendor Collaboration
  • Contacting and working with systems vendors to resolve issues
  • Industry-standard Certificates
  • Relevant Microsoft Certificates
  • Relevant Platform-specific Certificates

QUALIFICATIONS

  • 3-5 years of progressive IT experience, including at least 2 years in a Tier 2/Level 2 role.
  • Experience in a law firm or professional services environment is strongly preferred.
  • Diploma or bachelor’s degree in information technology, Computer Science or a related field.
  • System administration and IT certifications in Microsoft, Cisco, ITIL, Comp TIA Network+ or CCNA, or other relevant fields.

Salary is 80-85K.

Please send you resume to the attention of Richard, to

Create a job alert for this search

IT Specialist – Law Firm – #5129 • Vancouver, Canada

Similar jobs

Manager, IT Systems

Themis Solutions Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.This role is available to candidates across C... Show more

 • Promoted

Contract Compliance Legal Specialist at Mercor

MercorVancouver, Metro Vancouver Regional District, CA
Full-time

Apply your compliance legal expertise in a contract role at Mercor, a leader in AI connections.Work remotely while utilizing your AML, OFAC, and FCPA legal knowledge.Mercor is looking for a Contrac... Show more

 • Promoted

Partnership Opportunities in IT Systems and ISO Standards Services

ATIA LtdVancouver, Metro Vancouver Regional District, CA
Full-time

Unlock potential as a partner specializing in IT systems and ISO standards.Connect clients with the services they need while enjoying lucrative commission structures! This opportunity is designed ... Show more

 • Promoted

Subject Matter Expert: Legal & Regulatory Research - Remote Advisory (Toronto)

ProlificVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Subject Matter Expert: Legal & Regulat​ory Research (Remote Advisory) – Prolific.Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the ... Show more

 • Promoted

Senior IT Compliance & Audit Lead — Remote

P2PVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading crypto firm is seeking a senior IT audit professional.This fully remote role emphasizes managing SOC examinations and establishing audit rigor.Ideal candidates will have over 5 years of e... Show more

 • Promoted

IT Software Asset Management Lead

Marqeta, Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

We are seeking an experienced Manager, Asset Management to lead enterprise-wide technology asset governance and lifecycle management programs.This role will establish comprehensive asset management... Show more

 • Promoted

Analyst - IT Applications

Ciena CorporationVancouver, Metro Vancouver Regional District, CA
Full-time

They gather information about your interactions on the site, such as which pages you visit frequently, how long you stay, and the links or buttons you click.They help us record any difficulties you... Show more

 • Promoted

Remote IT Business Partner – Engineering & Quality Leader

Celestica Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A leading technology firm in Toronto is seeking a Manager, IT Business Partner to align engineering teams with IT capabilities.This role involves managing projects, facilitating workshops, and cond... Show more

 • Promoted

Tech Law Administrative Specialist (Corporate Transactions)

Reverie Talent GroupVancouver, Metro Vancouver Regional District, CA
Full-time

A legal recruitment firm seeks an experienced Legal Assistant for a technology-focused role.Responsibilities include executing various administrative tasks, preparing legal documents, and ensuring ... Show more

 • Promoted

IT Support Specialist (Onsite)

Kardium Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time

At Kardium we develop medical devices to treat atrial fibrillation.We have FDA‑approved Globe® Pulsed Field System and are a growing public company.This role reports to the Team Lead, IT Service Ma... Show more

 • Promoted

IT Solutions Architect – Remote Position

Aurora Cannabis Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Join as an IT Solutions Architect to design innovative technology frameworks for a leading cannabis organization.Engage in a fully remote position while shaping architecture to support business obj... Show more

 • Promoted

Site Reliability Principal Specialist, IT Operations

Sherweb Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Site Reliability Principal Specialist, IT Operations.Cloud and Systems Infrastructure.Location: Remote (from Canada).Here’s what we do and why we do it.We work to simplify the cloud for IT professi... Show more

 • Promoted

IT Manager

QAI laboratories inc.Burnaby, Metro Vancouver Regional District, CA
Full-time

QAI Job Number: QAI-ITMANG-05012026.Founded in 1995 by a group of experienced certification and testing experts, QAI is an independent third‑party testing, inspection and certification organization... Show more

 • Promoted

IT Systems Administration & AI Enablement Specialist

LantronixVancouver, Metro Vancouver Regional District, CA
Full-time

Edge AI and Industrial IoT solutions, delivering intelligent computing, secure connectivity, and remote management for mission-critical applications across defense, industrial, and enterprise envir... Show more

 • Promoted

Remote Head of Global Legal & Tax Strategy

Devoted StudiosVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A video game production company is seeking a Head of Legal to manage operational and strategic legal responsibilities across international expansion.The ideal candidate will possess extensive exper... Show more

 • Promoted

Senior IT Knowledge Specialist

ClioVancouver, Metro Vancouver Regional District, CA
Full-time

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.We are transforming the legal experience for ... Show more

 • Promoted

Legal Specialist – Remote | $85 –$120/hr

Call For Referraldelta, bc, ca
Remote
Part-time

Part-Time | Remote (US, UK, Canada, or Australia).A leading AI research lab is seeking.AI systems understand, process, and reason about complex legal concepts.In this role, you will design challeng... Show more

 • Promoted

IT Technical Business Analyst - Senior (Remote) JP857

PathlionVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

As part of the Technical Debt Mitigation Program, several applications have been identified as requiring improved technical visibility and dependency understanding to support risk assessment and re... Show more

 • Promoted

IT Systems Analyst

Metro VancouverBurnaby, Metro Vancouver Regional District, CA
Full-time

Our Corporate Services Department is seeking an IT Systems Analyst who will play a key role in the delivery and support of enterprise applications and technology solutions across the organization.W... Show more

 • Promoted

Director, Business Systems & IT

SemiosVancouver, Metro Vancouver Regional District, CA
Full-time

Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries.Semios pioneered variab... Show more