Talent.com
CACEIS
Client Support Officer Payment Services M/FCACEIS • Montreal, Quebec, Canada
Client Support Officer Payment Services M/F

Client Support Officer Payment Services M/F

CACEIS • Montreal, Quebec, Canada
30+ days ago
Job type
  • Full-time
Job description

Description du poste

The payment services team is in charge of processing all outgoing payment involving clients accounts within currency market deadline, then reconciling any discrepancies spotted. There is as well a filtering control check to identify any restricted payment recipient.

The CSO is representing the company department in front of the client, therefore he should have been trained thoroughly and transversally on all activities managed at custody services Canada. His main duties will consist of (list non exhaustive and subject to amendment):

  • Building and keeping a good rapport with customers and fully comprehending their needs.
  • Providing training on procedures to new team members.
  • Ensuring that client information is updated and reviewed, including sensitive data such as quality level requirement, workflows management and technical documentation .
  • Maintaining knowledge of current services to provide clients with accurate information.
  • Take in charge all client request in a timely manner (within 2 hours
  • Participate to process improvement steps necessary to adapt internal tools to meet client expectations

Payment services

  • Chase broker / client on issues/discrepancies spotted on transactions
  • Take in charge analysis and investigation on existing pending or breaks
  • Manage incoming chasing or queries from counterparts and clients
  • Release payment instructions on market by respecting treasury cut off
  • Be the entry point for incoming calls or client queries

Télétravail : hybride

Create a job alert for this search

Client Support Officer Payment Services M/F • Montreal, Quebec, Canada

Similar jobs

Earn Cash From Taking Surveys Online

Earn HausRawdon, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Client Support Officer Payment Services M/F

Crédit Agricole GroupMontreal (administrative region), QC, CA
Full-time

The payment services team is in charge of processing all outgoing payment involving clients accounts within currency market deadline, then reconciling any discrepancies spotted.There is as well a f... Show more

 • Promoted

Client Support Officer Payment Services M/F

CACEIS-GruppeMontreal
Full-time +1

Client Support Officer Payment Services M/F.Types of Jobs - Finance / Accounting.Client Support Officer Payment Services M/F.The payment services team is in charge of processing all outgoing paymen... Show more

 • Promoted

Conseiller au Soutien à la Clientèle - Hydraulique et Pneumatique - Wajax Limited

Wajax Limitedmontréal (lachine), montréal (lachine), ca
Full-time

Fournir un service à la clientèle exemplaire aux clients et succursales de différentes régions en apportant des recommandations relatives aux produits hydrauliques et pneumatiques.Travailler en étr... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourcesaint-esprit, qc, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

Accounts Payable Technician - montréal (dorval)

Transport Loyal Expressmontréal (dorval), montréal (dorval), ca
Full-time

The Accounts Payable technician oversees the daily operations of the accounts payable “(AP”) function, ensuring accurate, timely processing of vendor invoices and payments within a shared services ... Show more

 • Promoted

Distribution Services Coordinator (6 Month Contract) - saint-esprit

Empire Lifesaint-esprit, qc, ca
Full-time +2

Distribution Services Coordinator (6 Month Contract).Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary ... Show more

 • Promoted

Conseiller à la prévention - Olymel S.E.C.

Olymel S.E.C.saint-esprit, qc, ca
Full-time

Chez Olymel, nous croyons en l’innovation, la qualité et la croissance durable.Nous sommes à la recherche de Conseiller à la prévention pour rejoindre notre équipe dynamique.Si tu es motivé par un ... Show more

 • Promoted

Telecom Expense Management (TEM) Analyst

System Onesaint-esprit, qc, ca
Full-time

Telecom Expense Management Analyst (Contract).Canada (9am – 5pm EST working hours).Global Technology / Enterprise IT.A large, multinational technology organization is seeking a.Telecom Expense Mana... Show more

 • Promoted

MLRO/ Head of Compliance - PayVia

PayViasaint-esprit, qc, ca
Full-time

PayVia is a Canada-registered Money Service Business (MSB) providing remittance, foreign exchange dealing, virtual currency dealing, and payment service provider (PSP) services.Backed by a growing ... Show more

 • Promoted

Clinical Data Privacy Specialist (Anonymization & Transparency) - saint-esprit

ICON Strategic Solutionssaint-esprit, qc, ca
Full-time

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.As the world’s largest FSP organization, with over 90 sponsor partnerships, we offer st... Show more

 • Promoted

Conseillers juridiques indépendants — Formule à distance et hybride (Canada) - MT>Align, a division

MT>Align, a division of McCarthy Tétrault LLPsaint-esprit, qc, ca
Full-time

Ayez une meilleure maîtrise de vos heures de travail.Soyez travailleur autonome, mais travaillez avec nous!.Réseau, une division de McCarthy Tétrault S.Réseau, les candidats sélectionnés se joignen... Show more

 • Promoted

Sap Finance Control Consultant - Pacer Group

Pacer Groupsaint-esprit, qc, ca
Full-time

Job Title: Sap Finance Control Consultant.Pay Rate: CAD 75-80/hour Incorporated.Application Deadline: May 18th, 2026.Minimum 8 years of experience in SAP Controlling.At least one end to end impleme... Show more

 • Promoted

Spécialiste Solutions de Paiement

DELAN - IT Talent SolutionsMontréal, Quebec, Canada
Part-time

Director IT Recruitment at DELAN - IT Talent Solutions PROFILE.The Payment Solutions Specialist will be responsible for coordinating and operating the daily payment flows for the organization’s cli... Show more

 • Promoted

Banking Advisor - saint-lin-laurentides

National Banksaint-lin-laurentides, qc, ca
Full-time

A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleague... Show more

 • Promoted

Trade Support Analyst (with capital markets exp) - Luxoft

Luxoftsaint-esprit, qc, ca
Full-time

Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel... Show more

 • Promoted

Dayforce HCM Payroll Implementation Consultant - saint-esprit

PayTechsaint-esprit, qc, ca
Full-time

Note: Dayforce Payroll implementation experience required.Requires a strong Dayforce Payroll consultant who has directly led the payroll workstream and has hands-on experience configuring, testing,... Show more

 • Promoted

Account Manager (Customer Operations & Marketing Support) - Open Parachute

Open Parachutesaint-esprit, qc, ca
Full-time

Account Manager (Customer Operations & Marketing Support).Are you someone who thrives in a fast-paced environment where nothing slips through the cracks?.Do you enjoy being the person who keeps eve... Show more