Data Systems Analyst

About Chatters We are the leading beauty hair retailer and salon in Canada.

With over 115 locations and a catalog of 6,000+ products, we are on a mission to make our clients and customers look and feel their best.

At Chatters, we are transforming how Canadians experience beauty — blending in-salon expertise, retail convenience, and ecommerce innovation.

As we grow, we are evolving our supply chain to deliver faster, smarter, and more efficiently to our customers and partners across the country.

Position Summary As a Data Systems Analyst , you will manage, maintain, and optimize critical master data across retail and salon systems, ensuring accuracy, consistency, and reliability across ERP, POS, eCommerce, and Loyalty platforms.

Reporting to the Director of ERP & Systems , this role combines hands-on execution (SKU setup, pricing, promotions) with data analysis, governance, and system collaboration, ensuring seamless data flow and supporting operational efficiency, system stability, and customer experience.

This role is ideal for someone with 3 - 5 years of experience in data management within retail or related industries.

Key Responsibilities Master Data Management & Governance Maintain and update product, customer, and vendor master data across ERP, POS, WMS, eCommerce, Accounting, and HR systems Ensure data accuracy, completeness, and compliance with governance standards Maintain product attributes (descriptions, categories, brand) ensuring cross-system consistency Document data standards, processes, and procedures SKU & Product Setup Create and maintain SKUs in ERP (e.g., Business Central, SAP, Oracle) Support new brand onboarding and category setup Ensure alignment across POS, eCommerce, and downstream systems Validate successful data propagation across platforms Pricing & Promotions Management Execute retail, cost, and franchise pricing updates Ensure pricing consistency across all channels Configure promotions (discounts, bundles, multi-buy offers) Define promotion rules (eligibility, timing, scope) with business teams Create, monitor, and troubleshoot coupon campaigns Data Quality, Analysis & Insights Monitor and improve data quality using validation and reconciliation checks Analyze master data to identify inconsistencies, trends, and optimization opportunities Develop reports and dashboards (e.g., Power BI) to track data accuracy and performance Support decision-making through actionable data insights Item Lifecycle & Data Flow Management Manage product lifecycle Execute disposition updates and prevent invalid transactions Ensure end-to-end data flow (ERP → POS → eCommerce → Loyalty) Monitor and validate integration flows and data synchronization Systems Collaboration & Support Partner with IT to ensure availability, stability, and performance of systems supporting master data Act as a business-facing point of contact for data-related system issues Support incident triage, distinguishing between data vs system issues Participate in release planning, testing, and change management Perform post-deployment validation and reconciliation, as necessary Projects, Enhancements & PMO Support Support data migrations, system upgrades, and new implementations Contribute to continuous improvement initiatives and automation opportunities Align with PMO governance on timelines, risks, and deliverables Business Collaboration Work closely with Merchandising, Marketing, Supply Chain, Operations, and IT Ensure timely and accurate data setup to support campaigns and operations Provide guidance on data standards and best practices Support consistent omnichannel customer experience Qualifications Bachelor’s degree in Business, IT, Data Analytics, or related field 3–5 years of experience in master data management, data analysis, or retail operations Experience with ERP, POS, and eCommerce platforms (e.g., Business Central, Magento) Strong proficiency in Excel; SQL and Power BI/Tableau are assets Knowledge of data governance and data quality frameworks Strong analytical, problem-solving, and communication skills High attention to detail with ability to manage multiple priorities Success Measures High data accuracy and completeness across systems Timely and error-free product, pricing, and promotion setup Reduction in data-related incidents and rework Reliable end-to-end data flow across platforms Improved operational efficiency and customer experience Why Chatters Competitive medical and dental benefits Employer RRSP contributions Deep discounts on the best professional beauty products and services.

Growth opportunities in a dynamic, proudly Canadian organization, with endless room to grow your career This role bridges execution and insight—ensuring master data is not only accurate, but actively driving operational performance and customer experience across all channels.

Ready to help us build the future of beauty?

If you’re resourceful, outgoing, and ready to work hard in a fun environment, we want to hear from you!

How to Apply Ready to join our community?

Submit your online application and check us out at https://chatters.ca/ This is a hybrid opportunity (4 days in office) Salary Range for this position: $65,000 - $75,000 Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop.

We are committed to creating accessible environments for our team members, candidates, and customers.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

• Powered by JazzHR