Shop Controller

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

ECI Bridgewater is looking for a Shop Controller!

Located at North St, Bridgewater, NS B4V 2V7

At ECI Bridgewater, the Shop Controller is the engine behind a smooth, efficient, and high-performing service department. Working side-by-side with the Service Manager, you will help keep daily operations on track, support and motivate the team, and ensure every job meets the highest standards of safety and quality. If you thrive in a fast-paced environment, enjoy leading from the front, and take pride in delivering top-notch results, this is your opportunity to make an impact – Apply today!

What You Will Be Doing:

• Team up with the Service Manager and Shop Foreman to keep daily operations running smoothly
• Help lead and support technicians by coaching, guiding, and keeping the team on track
• Jump in on customer questions and help turn service concerns into positive experiences
• Lend your technical expertise on tricky diagnostics and repairs
• Review work orders alongside the Foreman to ensure everything is accurate and warranty-ready
• Collaborate with the service team to roll out new processes and improvements
• Be ready to hit the road occasionally as some travel is part of the role

What You Bring to the Table:

• 3+ years experience in a technician, team lead, foreman, or similar role (ideally in a heavy equipment or service environment)
• Natural leadership skills, with formal leadership or management training considered a big plus
• Strong computer skills, you are comfortable working in web-based systems and tools like Word and Excel (this role is highly digital)
• Hands-on experience with service platforms like Service Portal and iKnow/Intelligent Search
• Familiarity with diagnostic tools such as Cummins Guidanz and International SDS is an asset
• Solid understanding of service operations, including warranty policies and procedures
• Relevant manufacturer or equipment-specific technical training
• Great communication and customer service skills

Why You will Love Working with Steele Auto Group:

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

• % Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement – Reimbursement immediately, no waiting required!
• Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Apply now and start driving your career forward with a team that has your back!

Learn more about us at

Applying is as easy as 1, 2, 3:

• Click the link to apply, Steele Auto Group Careers
• Sign in (top right corner) and create your profile,
• Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

We cannot wait to meet YOU!

AI Disclosure Statement: At Steele Auto Group, people always come first, even in our hiring process. We do not rely on AI or automated tools to screen candidates. Every application is personally reviewed by real people who take the time to understand each individual’s experience, skills, and potential. Your application matters, because we value the person behind it.