Job descriptionJob Description
Role: Bilingual Network SME (L3)
Skill Set Required:
• Cisco Certified (L3- CCNP, CCIE)
• Skills required on Cisco switches, Routers & Wireless devices
• Skills required on Palo Alto firewalls & VMware Velocloud SD-WAN
Responsibilities
• Provide support on Cisco switches, routers and Wireless devices.
• Provide support on Palo Alto firewall.
• Implement firewall changes to support required access will adhering to security policies.
• Maintaining computer networks routers, switches, Aps, firewalls, SD-WAN devices and other physical hardware
• Installing, Troubleshooting and configuring network equipments, Firewall and Wireless devices
• Troubleshooting, resolving, and communicating networking issues to other employees and management
• Implementing disaster recovery procedures
• Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
• Governance and reporting
• Overall responsible for Network Infrastructure availability and Performance.
Requirements
Experience (Years): 4-6 Essential Skills: • Work with project teams throughout the organization to design, implement, and manage CDN infrastructure using Akamai, to ensure high availability, performance, and scalability for customer facing applications and business processes. • Handle multiple priorities and assignments with excellence and precision. • Be a part of a 24/7/365 organization (some after hours support is expected as part of normal on-call rotation). • Directly support line of business development teams, provide guidance to them on implementation and changes for customer facing applications • Develop and maintain security protocols and measures to protect CDN infrastructure from cyber threats. • Monitor and analyze network performance, identifying and resolving issues to optimize content delivery of critical applications. • Collaborate with cross-functional teams to integrate Akamai CDN solutions with existing systems and applications. • Collaborate with information security teams to implement DDoS protection strategies and other security measures in the CDN. • Provide technical support and guidance to clients and internal teams regarding CDN and security best practices. • Work closely with vendor and professional service teams on delivery related activities and strategy. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field. OR similar work experience. • Strong understanding of network protocols (HTTP/HTTPS, DNS, TCP/IP). • Proven experience as a CDN Engineer or similar role, with a strong focus on cybersecurity. • In-depth knowledge of Content Delivery Network technologies, including caching, load balancing, and content optimization. • Excellent problem-solving skills and attention to detail. • Strong communication and teamwork abilities. • Experience supporting 24/7/365 customer facing applications at enterprise scale. • Awareness and experience with cybersecurity tools and practices, such as firewalls, intrusion detection/prevention systems, and encryption. • Proficiency in scripting and automation (e.g., Python, Bash) a plus. • Relevant certifications (e.g., CISSP, CEH) are a plus but not required.