Facilities & Operations Coordinator

Job Title: Facilities and Operations Coordinator

Vacancies: This posting is for (1) current vacancy

Location: Hamilton, ON (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model: In-person work model

Salary Band: 3 ($50,000 - $52,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

The Facilities and Operations Coordinator works alongside our National Facilities team to ensure a safe, functional, welcoming and inclusive workplace experience for all staff in the Hamilton office.

This role is responsible for coordinating day-to-day office operations, supporting facility maintenance, and ensuring employees have access to the resources, spaces and support needed to work effectively. The Coordinator plays an important role in fostering a positive in-office experience by responding to employee needs, maintaining a well-functioning work environment, and supporting activities that that contribute to connection and engagement.

This position reports to the Manager, Facilities and Operations (based in Toronto) and is based out of the Society’s Hamilton office located at the Juravinski Hospital and Cancer Centre, Lakeview Lodge. The role also works as part of the nationwide Real Estate and Facilities team.

WHAT YOU’LL BE DOING:

1. Building and Office Maintenance

• Act as a key point of contact in the Hamilton office to support a positive, functional and inclusive day-to-day experience for staff and volunteers, including welcoming new hires, and supporting the office ambassadors and other events.
• Liaise with external service providers (e.g. housekeeping, janitorial, HVAC, plumbing), ensuring timely and effective service delivery.
• Respond to day-to-day office needs by troubleshooting issues, facilitating solutions, and ensuring employees have access to required workspace resources.
• Oversee office supplies and equipment, ensuring spaces are consistently stocked, organized and functional.
• Monitor, triage, and respond to requests submitted through the facilities mailbox, ensuring timely follow-up and clear communication.
• Evaluate maintenance requests, set priorities, and coordinate work assignments in alignment with operational needs.
• Conduct regular inspections of the Hamilton office to proactively identify and address issues related cleanliness, and overall workplace experience.
• Support mail distribution, deliveries and high-volume kitting activities, ensuring accuracy and efficiency.

2. Health and Safety

• Act as an active member of the Joint Health and Safety Committee (JHSC), supporting compliance with applicable legislation and organizational policies.
• Own coordination of JHSC operations, including scheduling and preparing materials for monthly meetings, and tracking minutes and action items
• Conduct regular workplace inspections to identify hazards and support timely mitigation or risks.
• Support and reinforce safe work practices within the office environment, including adherence to safety procedures.
• Assist with the coordination and implementation of emergency preparedness activities, including evacuation plans, drills and communication to staff.
• Monitor and help address health and safety concerns raised by employees, ensuring issues are escalated and resolved in a timely and respectful manner.
• Maintain accurate documentation and support communication related to health and safety initiatives, requirements and expectations.
• Contribute to creating a safe, respectful and psychologically supportive workplace environment.

3. Wheels of Hope National Program

• Open, scan and file incoming client mail.
• Print and mail outgoing transportation client correspondence.
• Assemble and ship volunteer driver kits, including the creation of ID badges.
• Order and distribute supplies for fleet vehicles.
• Coordinate distribution of materials and t-shirts for Wheels of Hope and other initiatives like Relay for Life and Run for the Cure.
• Other support for Wheels of Hope as required.

4. National Support

• Support other National Facilities programs as required
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
• Other duties as assigned

QUALIFICATIONS:

• A Certified Facilities management (CFM) diploma or equivalent experience.
• A minimum of one year of experience supporting office operations, facilities coordination, or a similarly service-oriented environment, ideally within a multi-stakeholder setting.
• Demonstrated ability to respond to a high volume of requests while maintaining professional, calm, and solutions-focused approach.
• Experience completing minor repairs within an office environment and coordinating maintenance requests with external vendors or service providers.
• Proficiency with Microsoft Office and the ability to learn new systems and tools.
• Demonstrates a strong service orientation and commitment to supporting a positive and responsive workplace experience for employees.
• Ability to build positive, respectful relationships with a diverse group of employees and stakeholders.
• Ability to communicate clearly, professionally, and with empathy, particularly when responding to employee needs or concerns.
• Highly organized with the ability to manage multiple priorities in a fast-paced, operational environment.
• Demonstrates sound judgement, professionalism, and discretion when representing the organization internally and externally.
• Works effectively both independently and as part of a team, contributing to a collaborative and supportive workplace environment.
• Proactive and responsive, with a strong sense of accountability and follow through.
• Other duties may apply

WHAT YOU CAN EXPECT FROM US:

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

HOW TO APPLY:

Qualified candidates are invited to submit their resume, cover letter and salary expectations by June 24th, 2026.

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

OTHER INFORMATION:

CCS is dedicated to employment equity and encourages applications from all qualified candidates. In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process. We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre-employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting privacy@cancer.ca. For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy.

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