Manager

What is the opportunity?

As Manager of Insurance investigations, you conduct and lead complex fraud-related investigations which mitigate financial, reputational, regulatory and legal risk using established investigative procedures and in accordance with RBC policies. You share responsibility for all components of the Fraud Management Value Chain with peers and the Senior Manager.

What will you do?

• Conduct and lead complex, confidential, cross-platform investigations with a particular focus on asset recovery and loss prevention as well as intelligence gathering and criminal prosecution of offenders in appropriate cases

• Earn the respect of internal partners for knowledge applied and professional and balanced approach to investigations

• Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner

• Attend court and provide expert evidence on behalf of RBC when required

• Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness

• Develop and maintain an extensive network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBC

What do you need to succeed?

Must-have

• Minimum 5 years' experience in crime investigation/audit or disability claims management

• Proven interview skills; proven report writing skills

• Experience in gathering and preserving evidence and presenting the evidence before the courts

• Skilled in all Microsoft Office computer applications

• Able to lead by example through provision of knowledge, cooperation and teamwork

Nice-to-have

• In depth knowledge of criminal law

• Experience working in disability insurance claims management

• Knowledge of banking processes

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

Job Skills

Coverage Analysis, Detail-Oriented, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Interview Techniques, Liability Loss Control, Litigation Management, Risk Assessments, Vendor Management

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMississaugaCanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2026-04-082026-04-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.