Senior Technical Program Manager, AI

What's the opportunity?

We’re looking for an experienced Senior Program Manager to join RBC Borealis to manage AI Digital Transformation programs across Personal Banking & Commercial Banking. In this role, you will be working at the intersection of program delivery, product strategy, engineering, and risk management to build and scale advanced data and ML pipelines, agentic AI systems, and Large Language Model (LLM) applications. You will ensure that complex programs are delivered on time, within budget and aligned to business outcomes. Working closely with cross-functional teams, you will drive the design, development and deployment of AI systems that are reliable, explainable, and compliant. This is a unique opportunity to work with a team of passionate builders committed to bringing advanced AI into the enterprise at scale.

Your responsibilities include:

• Partner with business teams to define program objectives, scope, success metrics, roadmaps, and operating model

• Drive program delivery excellence, manage complex interdependencies, and ensure seamless execution of strategic initiatives

• Identify, assess, and mitigate program risks, including technical, operational, and regulatory

• Lead stakeholder communications with clear, concise, and compelling messaging

• Track program progress against milestones and KPIs, present clear and concise executive reporting

• Facilitate risk approvals across enterprise risk management frameworks, ensuring compliance with enterprise policies, data privacy standards, and AI governance guidelines

• Manage program resource allocations and budget planning, tracking, and reporting

You're our ideal candidate if you have:

• 5+ years of experience in program or product management within technology organizations leading large cross-functional portfolios

• Exceptional stakeholder management and executive communication skills, ability to influence without authority and drive alignment across senior leaders

• Strong problem-solving and decision-making abilities in ambiguous environments

• Deep understanding of AI/ML concepts, data engineering, modern software development practices and delivery methodologies

What's in it for you?

• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;

• Leaders who support your development through coaching and managing opportunities;

• Ability to make a difference and lasting impact from a local-to-global scale.

About RBC Borealis

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

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Job Skills

Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-04-082026-05-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.