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Skilled Automotive Claims and Repair FacilitatorCSN Collision • Oshawa
Skilled Automotive Claims and Repair Facilitator

Skilled Automotive Claims and Repair Facilitator

CSN Collision • Oshawa
30+ days ago
Job type
  • Full-time
Job description
Elevate your career by becoming a Claims and Repair Facilitator in an established auto repair shop. Focus on exceptional client communication, manage claims processes, and enable efficient repair workflows in a supportive environment. This position demands a proactive approach in assisting customers throughout their repair journey while keeping accurate records and communication with insurance entities. Strong conflict management and problem-solving skills will be key as you navigate various customer needs and facilitate timely service. A collaborative mindset will strengthen interactions with co-workers and improve the overall shop atmosphere. Key Responsibilities: • Process claims and conduct follow-ups with customers • Schedule and coordinate appointments for repairs seamlessly • Maintain estimating systems for efficient workflow • Provide clients with clear information on insurance processes • Facilitate communication with external vendors and parts suppliers Requirements: • 3-5 years in automotive claims handling • Familiarity with ARMS and other related software • Excellent organization and interpersonal skills • Customer service-oriented with attention to detail • Valid driver's license and up-to-date safety training Utilize your specialization in automotive claims to promote positive customer experiences and contribute to a harmonious repair process. #J-18808-Ljbffr
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Skilled Automotive Claims and Repair Facilitator • Oshawa

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