Business Analyst

Role Name: Business Analyst
Location: Mississauga, ON

Job Description:
Due to additional onboarding requirements, a meet and greet is required for all new hires.
Candidates must be willing to go to the closest Capgemini, Client, or onsite location as indicated by project team to meet with a Capgemini team member prior starting their assignment. If the candidate is not local, travel covered by Capgemini. If travel is involved and after selection the candidate declines the offer, costs will be paid by vendor and not Capgemini.

Key Responsibilities:

• Partner with business stakeholders to understand business objectives, challenges, processes, and digital transformation requirements.
• Lead requirements elicitation sessions and document business requirements, functional requirements, user stories, process flows, and acceptance criteria.
• Analyze current-state processes and define future-state business processes aligned with SI/SI digital initiatives.
• Act as a liaison between business stakeholders, product owners, UX/design, architecture, development, QA, and delivery teams.
• Facilitate workshops, requirement walkthroughs, backlog refinement, and stakeholder discussions.
• Support prioritization of requirements and maintain traceability from business needs through solution implementation.
• Identify business/process gaps, dependencies, risks, and impacts related to proposed digital solutions.
• Support UAT planning and execution, including development of test scenarios, validation of business requirements, defect triage, and business sign-off.
• Collaborate with delivery teams throughout the SDLC to clarify requirements and ensure solutions meet intended business outcomes.
• Prepare business process documentation, presentations, status updates, and other artifacts required for stakeholder communication.
• Support change management, implementation readiness, and post-production validation as required.

Required Skills & Experience:

• years of Business Analyst experience, preferably supporting digital transformation or enterprise technology initiatives.
• Strong experience in requirements gathering, business process analysis, user stories, use cases, and acceptance criteria.
• Experience working in Agile/Scrum delivery environments.
• Strong analytical and problem-solving capabilities with the ability to translate complex business needs into clear requirements.
• Experience working with cross-functional business and technology teams.
• Strong facilitation, communication, documentation, and stakeholder-management skills.
• Experience with tools such as Jira, Confluence, Visio/Lucidchart, or equivalent.
• Ability to manage multiple workstreams, priorities, and dependencies.