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guest services manager
guest services manageriHotel and Conference Centre Red Deer • Red Deer, AB, CA
guest services manager

guest services manager

iHotel and Conference Centre Red Deer • Red Deer, AB, CA
15 days ago
Job type
  • Permanent
Job description
  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • Work site environment

  • Non-smoking
  • Air conditioned
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Supervision

  • 5-10 people
  • Computer and technology knowledge

  • Central reservation system (CRS)
  • MS Office
  • Security and safety

  • Criminal record check
  • Screening questions

  • Do you have experience working in this field?
  • Experience

  • 2 years to less than 3 years
  • Employment terms options

  • Flexible hours
  • Health benefits

  • Dental plan
  • Health care plan
  • Financial benefits

  • Group insurance benefits
  • Other benefits

  • Free parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
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Guest services manager • Red Deer, AB, CA

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