Description
New opportunity for a junior professional Bilingual Technical Support Representative (French/ English) Level 1 for our client, a growing SaaS company building the next generation of communication solutions for the modern business. This is an In Office role at their location in North York, ON - steps away from the subway. Hours: Monday - Friday (8.00 am - 4.00 pm and 9.00 am - 5.00 pm, 2 shifts). Salary: 50K with full benefits
Responsibilities
Our client, is a SaaS company building the next generation of communication solutions for the modern business that harnesses the power of data, analytics, and a simple user interface to organize, distribute and publish content that is dynamic, relevant and personalized. They are an industry-leading secure cloud content management and distribution platform that supports SMB and Enterprise allowing any business to easily take their critical information and present it to customers, employees, and decision makers either on demand or by scheduling. Featuring an off-the-shelf or customized platform, that creates immediate visibility to core business metrics, communications, or simply information to keep key employees informed by bringing data, analytics, and communications to the forefront that empower employees to be more knowledgeable, productive and informed. Their best-in-class user interface combined with their cloud platform turn any existing TV, digital display, dashboard, desktop or mobile device, anywhere in the world, into a powerful communication medium that is relevant and personalized.
In this role you will be responsible for on-boarding of customers, solving real world customer problems, troubleshooting, and assisting sales team with technical questions.
Qualifications
Bilingual Technical Support Representative • Bilingual Technical Support Jobs
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