Talent.com
RM Staffing B.V.
Technical Project Manager - Data Center (Remote)RM Staffing B.V. • Halifax, NS, CA
Technical Project Manager - Data Center (Remote)

Technical Project Manager - Data Center (Remote)

RM Staffing B.V. • Halifax, NS, CA
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Why This Role Exists

  • Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question

  • Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture

  • Tickets get lost between technical and commercial teams — this role closes that gap

  • We are scaling and need a manager who can build process while staying hands-on with clients

Key Responsibilities

Client Ownership

  • Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle

  • Lead client onboarding, scoping calls, and technical review meetings

  • Translate client requirements into actionable work orders and internal tickets

  • Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs

  • Build long-term relationships that reduce churn and increase account expansion

Project & Ticket Management

  • Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform

  • Create, assign, prioritize, and close tickets with clear documentation at every stage

  • Track multi-workstream projects across planning, procurement, deployment, and sign-off

  • Identify blockers early and coordinate cross-functional resolution without escalating everything upward

  • Maintain a live project dashboard that clients and internal stakeholders can rely on

Datacenter & Technical Operations

  • Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling

  • Review and validate work orders for technical accuracy before client-facing delivery

  • Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics

  • Ensure adherence to datacenter safety, change management, and access protocols

  • Provide technical guidance to junior technicians and contractors on-site

Budget & Commercial Oversight

  • Track project budgets, flag overruns, and submit change orders when scope shifts

  • Review vendor invoices and validate against approved work orders

  • Assist in preparing quotes and SOWs for new client engagements

  • Maintain procurement records and ensure contract compliance for hardware and services

Team Management

  • Manage a team of technicians and/or project coordinators remotely that work onsite.

  • Set weekly priorities, conduct 1:1s, and run shift/resource planning

  • Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes

  • Identify skill gaps and work with leadership on training and hiring plans



Required Qualifications

  • 3+ years of experience in datacenter operations, technical infrastructure, or a closely related field

  • Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure

  • Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations

  • Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent

  • Experience owning project budgets, SOWs, or vendor purchase orders

  • Proven ability to manage and develop a small technical team

  • Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time

Preferred Qualifications

  • Experience in a managed services, colocation, or cloud infrastructure environment

  • Familiarity with DCIM tools, asset management systems, or CMDB platforms

  • Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)

  • Exposure to ITIL practices or formal change management processes

  • Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation

Create a job alert for this search

Technical Project Manager - Data Center (Remote) • Halifax, NS, CA

Similar jobs

Senior Project Manager, eHealth and Clinical Information Systems

LeadingtalentHalifax, Nova Scotia, Canada
Full-time

Position Description: CGI is expanding its Health and Life Sciences Team in the Atlantic Region.We are seeking an experienced Senior Project Manager of Health Information Systems with experience le... Show more

 • Promoted

Project Manager for Hybrid Cloud Initiatives

IBMBedford, Nova Scotia, Canada
Full-time

Drive project success as a Project Manager for Hybrid Cloud initiatives.Lead teams through planning, execution, and delivery of Oracle Enterprise Application projects with a strong focus on results... Show more

 • Promoted

Senior IT Project Manager – M&A / IAM / Microsoft 365 - Systematix

Systematixhalifax, ns, ca
Full-time

We are Systematix and we are looking for a.Mergers & Acquisitions initiatives.Our client, a global enterprise organization, is seeking a Senior IT Project Manager to support a large-scale Mergers &... Show more

 • Promoted

Senior Technical Project Manager

Apptoza Inc.NS, CA
Full-time

Senior Technical Project Manager – Capital Markets.Hybrid in Halifax, Nova scotia, Canada.What is the opportunity Join the Shared Services Technology team in Capital Markets as we continuously deli... Show more

 • Promoted

Technical Manager, Lmi - C$34,701 A Month

CsdsHalifax, Canada
Full-time

The Technical Manager will lead a team in building secure and scalable digital platforms for land registration, modernizing legacy systems and ensuring compliance. Show more

 • Promoted

Project Manager, Clinical Operations - Stiris Research Inc.

Stiris Research Inc.halifax, ns, ca
Full-time

Stiris Research is an entrepreneurial Clinical Trial Management Company providing Phase I through IIIB full-service support to Biotechnology and Biopharmaceutical companies.We make a difference by ... Show more

 • Promoted

Project Manager

Compunnel, Inc.Halifax, Halifax County, Canada
Full-time

We are seeking an experienced IT Project Manager to oversee system projects and programs of varying complexity.This role involves assembling project teams, managing resources, developing schedules,... Show more

 • Promoted

Project Manager

Bluedrop Training and Simulation Inc.Halifax, Halifax County, Canada
Full-time

The Simulation Product Group focused on the design, fabrication, assembly, integration, delivery and support of mixed-reality (MR) aircraft/helicopter simulators for rear-crew.The Project Manager r... Show more

 • Promoted

M&E Project Manager

PCLHalifax, Halifax County, Canada
Full-time

The future you want is within reach.At PCL Constructors Canada Inc.PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities.We are 100% employe... Show more

 • Promoted

IT Project Manager - Capital Market - QUANTEAM - North America (RAINBOW PARTNERS Group)

QUANTEAM - North America (RAINBOW PARTNERS Group)halifax, ns, ca
Full-time

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services.Through our core human values – proximity, teamwork, diversity, exc... Show more

 • Promoted

Senior Clinical Project Manager - Advanced Resource Managers

Advanced Resource Managershalifax, ns, ca
Full-time

Clinical Project Manager II – Clinical Trials.I am currently partnered with a Leading CRO who are looking to enhance their Clincial trial management team based in Canada.Having placed several key h... Show more

 • Promoted

Clinical Project Manager

Calian Groupdartmouth, ns, ca
Full-time

Job Title: Clinical Project Manager.Department: Pharma Patient Support.Length of contract: 1-year contract.The CPM is responsible for the planning, implementation, management, and oversight of all ... Show more

 • Promoted

Project Manager

Leonardo DRSBedford, Nova Scotia, Canada
Full-time

Location: Bedford, Nova Scotia, CA, B4B 1G9.DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications... Show more

 • Promoted

Project Manager

Empire Lifehalifax, ns, ca
Full-time +2

Empire life is looking to hire a Project Manager to join our Project Management Office team!.The Project Manager is responsible for proactively managing the initiation, planning, analysis, design, ... Show more

 • Promoted

Sr. Technical Account Manager

CrowdStrikeHalifax, Canada
Full-time

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.Since 2011, our mission hasn’t changed — we’re here to stop breaches... Show more

 • Promoted

Project Manager

Victor EnergyHalifax, Halifax County, Canada
Full-time

As part of the Java Group, Victor Energy's staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects.As our team grows and projects are beginning t... Show more

 • Promoted

Remote Data Science Project Manager – Nova Scotia

Strategic Risk SolutionsHalifax, Nova Scotia, Canada
Remote
Full-time

A leading captive insurance management company is seeking a Data Science Project Manager in Halifax, NS.The role involves leading software development projects, collaborating with cross-functional ... Show more

 • Promoted

Project Manager

PCL ConstructionHalifax, Halifax County, Canada
Full-time

The future you want is within reach.At PCL Constructors Canada Inc.PCL Family of Companies (PCL), we don’t just build projects -- we build opportunities, careers and communities.We are 100% employe... Show more

 • Promoted

ADP WFN Canada Project Manager

Spencer Thomasdartmouth, ns, ca
Part-time

The Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our Global Payroll/HCM Practice.Our client is rapidly growing and needs support for implementation specia... Show more

 • Promoted

Project Manager

J.D. Irving, LimitedDartmouth, Nova Scotia, Canada
Full-time

Irving Shipbuilding is one of the most modern shipyards in North America, defined by its pace and appetite for change.Irving Shipbuilding is building more than 20 Arctic and Offshore Patrol Ships a... Show more