Drive innovation in customer loyalty as a Director of Engineering. Lead cross-functional teams to enhance engagement and retention through AI and rewards systems.
You will oversee the Loyalty & Virality tribe, managing multiple engineering teams to deepen customer connections and accelerate organic growth. Your role will be vital in championing AI strategies for personalized engagement while ensuring success across business areas through collaboration with design and product teams. Create a productive and inclusive environment where engineers thrive and deliver extraordinary customer experiences.
Key Responsibilities :
Requirements :
Shape the future of customer loyalty by spearheading innovative engineering practices and nurturing a culture of excellence.
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Director of Engineering Focusing on Loyalty and AI Innovation • Toronto, ON, Canada
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