Training Specialist

Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta in 1982 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to add a Training Specialist to the Scandi Family!

Location: Edmonton

Schedule: Hybrid (3 Days in the office and 2 days at home) Monday to Friday 8:00 AM

What's in it for you:

• Awarded one of Canada's Best Managed Companies: We're committed to a high level standard of excellence for both clients and our Scandi Family.
• Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term and offer a tuition reimbursement program to continue your professional development.
• Stability and Job Security: Even through tough economic times we've continued to steadily grow, and we aren't slowing down any time soon. With a strong national presence across Canada and growth into the US.
• Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.
• Benefits: We offer a comprehensive medical and dental plan as well as personal days off.

You will be reporting into the Manager of Training and Development.

What your day to day will look like:

Training Program Development

• Develop and implement training programs that accelerate onboarding and enhance employee performance.
• Create engaging training materials, including manuals, videos, and e-learning modules.
• Ensure all programs comply with industry standards and regulatory requirements.
• Conduct needs assessments to identify skill gaps and align training with business objectives.
• Apply adult learning principles and frameworks (e.g., ADDIE, Bloom's Taxonomy)
  

Training Delivery

• Facilitate interactive training sessions, workshops, and virtual learning experiences.
• Apply diverse instructional methods to accommodate various learning styles and experience levels.
• Foster an inclusive and engaging learning environment.
• Assessment and Evaluation
• Measure training impact using data-driven evaluations, feedback, and performance metrics.
• Identify opportunities for improvement and continuously optimize training programs.
• Maintain accurate records of training activities and employee progress.

Compliance and Safety

• Integrate safety and compliance standards into all training programs.
• Stay informed on regulatory changes and industry best practices.
• Collaboration and Communication
• Partner with departments to identify training needs and develop tailored solutions.
• Communicate effectively with employees at all levels to ensure clarity and engagement.
• Provide ongoing coaching and support to reinforce learning.
• Continuous Improvement
• Explore emerging training methods, tools, and technologies to enhance learning experiences.
• Participate in professional development opportunities to expand expertise.
• Drive innovation in instructional design and delivery.

What you'll need to succeed:

• 3+ years of experience in Instructional Design, Content Development, or Talent Development.
• Proven ability to collaborate with subject matter experts to define and refine learning objectives.
• Expertise in creating engaging content aligned with measurable outcomes.
• Strong facilitation skills and competency assessment experience.
• Excellent writing, communication, and interpersonal skills.
• Ability to manage multiple projects independently and meet deadlines.
• Proficiency with LMS platforms (e.g., BIS Safety) and eLearning tools such as Articulate 360.
• Familiarity with Microsoft 365, Teams, Outlook, and project management tools (e.g., ClickUp).

Our interview process:

• 20 minute preliminary phone interview with our Recruiter
• 20-40 minute assessment (depending on optional practice questions or breaks)
• 30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role

At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome all candidates to apply. We feel it is important that all people have access and opportunity to be employed, to be valued and to be respected.