Clerk Grocery

Overview

The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Job Description

• Adhere to all Food Safety Protocols, Standard Operating Procedures, Health and Safety, corporate policies, and other programs and initiatives
• Provide customer service to meet customer needs
• Keep work area clean and presentable
• Process Grocery orders
• Perform program execution and merchandising of product
• Perform retail floor maintenance
• Maintain back shop
• Receive warehouse orders
• Increase store sales by actively promoting products
• Participate in the training of junior staff
• Order and receive stock in accordance with company inventory control procedures as required
• Process department shrink
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

Ontario Only

• Additional duties for receiving shifts (as authorized and scheduled by management
• Receive, unload and verify load and bill of lading against truck schedule for all incoming product
• Tag and mark each pallet and complete receiving paperwork as assigned (shrink reports, claims)
• Compare packing slips to goods and key product information into SAP system
• Ensure equipment is in good working order by reporting any unsafe equipment or conditions
• Provide internal customer service by effectively communicating with store management / staff and providing updates on shipments as requested

Job Requirements

• Ability to work independently in a fast paced environment