EXECUTIVE DIRECTOR

Overview

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long‑term care homes and retirement communities across Ontario. Our mission is to maintain a best‑in‑class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Position

Title: Executive Director – Long‑Term Care Home
Location: Hallowell House, Long‑Term Care
Salary Range: $90,000 – $105,000
Status: Full‑time vacancy

Reporting & Responsibilities

Reporting to the Regional Director, the Executive Director is responsible for the overall leadership, management, and operation of the Long‑Term Care Home. This role ensures high standards of resident‑centred care, compliance with legislation and accreditation standards, financial sustainability, and the creation of a positive environment for residents, families, staff, and community partners. The Executive Director acts as the primary liaison with government agencies, regulatory bodies, and stakeholders while fostering a culture of respect, dignity, and excellence in service delivery.

Key Responsibilities

• Provide strategic leadership and direction to ensure the Home’s mission, values, and objectives are achieved.
• Oversee the delivery of safe, effective, and resident‑focused care and services in accordance with applicable legislation and standards.
• Direct financial management, including preparation and administration of operating and capital budgets.
• Recruit, mentor, and evaluate management and staff, fostering a culture of accountability, respect, and professional development.
• Ensure compliance with all regulatory, accreditation, and reporting requirements.
• Lead quality improvement initiatives, risk management strategies, and performance monitoring processes.
• Maintain positive relationships with residents, families, staff, unions, volunteers, community partners, and government representatives.
• Represent the Home with professionalism in all external relations and sector engagement activities.

Knowledge And Skills Required

• Post‑secondary degree (minimum three‑year program) or diploma (minimum two‑year program) in health or social services.
• Completion of the Long‑Term Care Home Administrator’s Certification (minimum 100 hours of instruction) or currently enrolled in the program.
• “Ontario Fire Safety: Training for Owners/Operators” Course Certificate.
• Meets the requirements of the Fixing Long‑Term Care Act (FLTCA) with respect to qualifications for Administrators.
• Minimum of three (3) years of progressive leadership experience in a managerial or supervisory role within the health or social services sector, or in another managerial capacity provided the Long‑Term Care Administrator Certificate has been successfully completed.
• Demonstrated ability to lead teams effectively with strong communication, interpersonal, and decision‑making skills.
• Proven organizational, time management, and multi‑tasking abilities in a dynamic environment.
• Customer‑focused approach with the ability to foster strong relationships with residents, families, staff, and community partners.
• Innovative thinker with the ability to develop creative solutions and implement improvements.
• Sound knowledge of applicable legislation, including the Occupational Health and Safety Act and long‑term care regulations.
• Working knowledge of financial management, including basic accounting principles and budget oversight.
• Genuine commitment to person‑centered care and a passion for serving older adults.
• Flexibility to participate in the manager on‑call rotation schedule.
• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2‑Step TB Skin test within the last 12 months.

Working Conditions

• Full‑time position, Monday to Friday, with flexibility required for evenings and weekends as operational needs arise.
• Regular on‑site presence in both office and resident care areas; frequent interaction with residents, families, staff, and visitors.
• On‑call availability to respond to urgent matters, emergencies, or operational issues.
• Work may involve high levels of responsibility, multiple competing priorities, and the need for sound decision‑making under pressure.
• Occasional travel may be required for training, meetings, or sector‑related events.
• Must comply with all health, safety, and infection prevention and control policies, including immunization requirements.

Additional Information

We would like to thank all applicants for their interest in working as part of our team. Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes applicants with disability‑related needs and those requiring accommodations during the recruitment process. Please notify the hiring manager upon interview scheduling if accommodations are needed.

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