Bike Rental Technician

You will:

• Assist guests with sizing and fitting of appropriate mountain bike equipment while maximizing comfort and safety.
• Ensure guest safety by completing waivers for all rentals and describing safe use of rental equipment.
  Provide a consistent friendly and approachable demeanor for customers.
• Handle cash; including cash balancing, coin orders, opening and closing duties.
  Clean gear, bikes and maintain tidiness and organization of the store.
• Sell retail products in store (clothing, bike parts and other items).
• Work flexible shifts with varying hours, depending on factors such as weather and visitation levels.

You:

• Have experience in a customer service role – preferably a rental or retail establishment.
• Have previous sales experience and use of Point of Sale (POS) applications.
• Have cash handling experience.
• Are passionate about biking – technical knowledge is a bonus.
• Must be able to work flexible hours, including weekends and holidays.
• Are able to withstand brief periods of exposure to extreme weather conditions on resort (cold, wind, snow, altitude), and can lift at least 20 pounds.

Compensation and Benefits:

• Competitive wage: $19.77/hour, dependent on experience
• Mountain access perks: Staff receive a Kicking Horse Mountain Resort pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets for full-time staff.
• Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
• Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
• Join a fun and passionate team to share