Customer Service Representative

Adecco is currently hiring a Healthcare Customer Service Representative for a full-time opportunity in Moncton, NB. This role is ideal for a customer-focused professional who thrives in a fast-paced, administrative environment and is passionate about supporting clients in the healthcare sector.
As a Healthcare Customer Service Representative, you will be responsible for managing customer orders, handling inquiries, and supporting billing and administrative processes. You will play a key role in ensuring a smooth and positive experience for customers while maintaining accuracy and efficiency in daily operations.

• Pay Rate: $26.57/hour
  
• Location: Moncton, NB
  
• Schedule: Full-time, Monday to Friday (8:00 AM - 5:00 PM, flexible start/end times)
  
• Contract: Temp-to-perm potential
  
• Vacancy Status: This posting is for an existing vacancy.
  

Responsibilities

• Process customer orders from intake to completion, including both front-end and back-end tasks
  
• Handle inbound and outbound customer calls, addressing inquiries and providing timely support
  
• Manage billing processes, ensuring accuracy and proper documentation
  
• Maintain customer records and update information within internal systems
  
• Coordinate with internal teams to ensure efficient order fulfillment and issue resolution
  
• Provide administrative support including data entry, reporting, and documentation
  
• Deliver a high level of customer service while maintaining professionalism and empathy in a healthcare environment
  

Requirements

• Previous experience in customer service and/or administrative roles
  
• Strong communication skills, both verbal and written
  
• Excellent attention to detail and organizational abilities
  
• Ability to multitask and manage priorities in a fast-paced environment
  
• Comfortable handling phone-based customer interactions
  
• Basic computer skills and familiarity with office systems
  
• Experience in healthcare or medical supply environments considered an asset
  
• Must be legally authorized to work and reside in Canada
  

Why Work with This Client

• Work with a large, Canada-wide medical supply company
  
• Stable, full-time hours with work-life balance
  
• Opportunity for long-term employment through temp-to-perm potential
  
• Supportive and collaborative team environment
  
• Gain valuable experience in the healthcare and customer service sector
  

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
@@j
#CAB6602