Quality Operations & Localization Program Coordinator

Adecco is currently hiring a Quality Operations & Localization Program Coordinator to support global quality management initiatives for a leading tech-driven organization. This is a fully remote, full-time opportunity ideal for someone with experience in localization, multilingual operations, and program coordination in a fast-paced environment.
In this role, you will support day-to-day quality management operations across multiple programs, ensuring high standards for translation, transcription, and localization services while working with global freelancer communities and cross-functional teams.

• Pay Rate: $ 41.25/hour
  
• Location: Vancouver, BC | Remote
  
• Schedule: Full-time, Monday to Friday (8:00 AM - 5:00 PM PST)
  
• Contract: Temporary | Potential for extension or conversion
  

Responsibilities

• Support day-to-day Quality Management Operations across multiple programs and services
  
• Establish and execute quality processes, documentation, onboarding, and training for translators, transcribers, reviewers, and auditors
  
• Coordinate project handoffs and ensure timely delivery of all project milestones within scope, timeline, and quality standards
  
• Support resource management for localization talent communities, including screening, qualifying, and onboarding freelancers
  
• Source new languages based on business requirements and localization demand
  
• Collaborate cross-functionally with Strategy & Planning, Workforce Management, and Localization Experience teams
  
• Maintain and update quality operations training documentation
  
• Manage performance and quality standards of translator and transcriber talent pools
  
• Support triaging and resolution of quality issues and bugs
  
• Ensure adherence to quality standards across multilingual content and AI-related services
  

Requirements

• Must be eligible to work and reside within Canada
  
• 2-3 years of experience in the localization industry (tech industry experience preferred)
  
• Strong understanding of multilingual content workflows and localization processes
  
• Experience in project or program management support
  
• Experience sourcing or recruiting freelance or contract talent is an asset
  
• Strong communication skills, both written and verbal
  
• Ability to manage multiple priorities independently in a fast-paced environment
  
• Knowledge of translation, transcription, and localization best practices
  
• Strong organizational and coordination skills
  
• Ability to engage and support freelance communities effectively
  
• Passion for quality standards in multilingual content and global operations
  

Why This Role

• Opportunity to work on global-scale localization and AI-driven content programs
  
• Exposure to cross-functional teams within a major tech ecosystem
  
• Hands-on involvement with international freelancer and language communities
  
• Fast-paced, dynamic environment with high impact on global user experience
  

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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