Sales Operations Coordinator

Description

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Job Title: Front Office Receptionist / Administrative & Customer Support Specialist

Company: Adaptive Agriculture Solutions Inc.

Location: Saskatoon, SK

Type: Full-Time, Permanent

Schedule: Monday to Friday, 9:00 AM - 5:00 PM

About Us

Adaptive Agriculture Solutions is a Saskatoon-based Ag-Tech company specializing in innovative in-bin grain monitoring, control, and drying systems. We help farmers across Canada and the U.S. improve grain quality, reduce spoilage, and optimize harvest management with smart, data-driven technology. Our team is passionate about delivering practical solutions that make a real difference on the farm.

The Opportunity

We are looking for a reliable, energetic, and customer-focused individual to join our team as our Front Office Receptionist. This is a key role that serves as the friendly first point of contact for our customers, partners, and visitors while supporting a wide variety of essential day-to-day operations. The person in this position plays a vital part in keeping our office running smoothly and contributing directly to customer satisfaction and business growth.

Key Responsibilities

- Greet visitors, answer incoming calls, and provide excellent front-line customer service

- Handle customer inquiries, technical support questions, and product-related calls

- Manage shipping and receiving processes, including coordination of shipments and deliveries

- Perform administrative tasks such as invoicing, processing payments, and maintaining accurate records

- Take and distribute meeting notes

- Support sales efforts by following up on leads, assisting with customer orders, and earning performance bonuses on completed sales

- Assist with general office organization and other administrative duties as needed

This is a dynamic role ideal for someone who enjoys variety, takes pride in multitasking, and thrives in a small-team environment where their contributions are highly valued and visible.

What We're Looking For

- Excellent communication skills - both verbal and written - with a professional and friendly phone manner

- Strong organizational skills and attention to detail

- Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning new software/systems

- Ability to handle multiple tasks efficiently while remaining calm and positive

- A customer-first mindset with a willingness to learn our grain management products and provide basic technical support

- Enthusiasm for the agriculture industry is a plus!

What We Offer

- Competitive base wage

- Sales performance bonuses (when you help close or support sales)

- Stable Monday-Friday daytime schedule

- Opportunity to work with cutting-edge Ag-Tech products that support Canadian farmers

- A supportive, collaborative team environment where your work makes a difference

If you're a proactive, detail-oriented professional who enjoys being the "go-to" person in a busy office and contributing to both customer success and company growth, we'd love to hear from you! Any farm background is considered a huge asset.

How to Apply

Please send your resume and a brief cover letter via Isarta with the subject line: Front Office Receptionist Application.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Adaptive Agriculture Solutions is an equal opportunity employer.