service advisor - auto repairCanadian Tire • Rimouski, QC, CA

service advisor - auto repair

Canadian Tire • Rimouski, QC, CA

1 day ago

Job type

Permanent

Job description

Durée de l'emploi: Permanent
Langue de travail: Bilingue
Heures de travail: 40 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Urban area
Retail/wholesale establishment/distribution centre

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive credit and employment applications
Receive payments
Sell merchandise

Computer and technology knowledge

Database software
Internet
MS Outlook
MS Windows

Security and safety

Criminal record check
Driver's validity licence check
Driving record check (abstract)

Transportation/travel information

Own transportation
Valid driver's licence

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Bending, crouching, kneeling
Standing for extended periods
Walking

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?

Employment terms options

Evening

Experience

1 year to less than 2 years

Employment terms options

Morning
Day
Weekend

Health benefits

Dental plan
Disability benefits

Financial benefits

Group insurance benefits
Registered Retirement Savings Plan (RRSP)

Other benefits

Deferred Profit Sharing Plan (DPSP)
Free parking available

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Service advisor - auto repair • Rimouski, QC, CA

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