Office Manager

Position: Operations Manager
Location: North York Office 4 days week
Industry: Financial Services
Department: Facilities
Employment Type: Permanent/Fulltime
Salary: $70,000 + $80,000 + Bonus

Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.

And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.

If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.

Position Summary

The Office Manager is a critical operational partner responsible for driving the efficiency, safety, and culture of our workplace. Going beyond traditional administration, this role seamlessly blends facilities management, operational budgeting, and team engagement. The ideal candidate is a highly organized, proactive problem-solver who excels at optimizing vendor relationships, supporting leadership with key renewals, and creating a welcoming, high-performing environment for our staff and visitors. This role is expected to be in the North York office four times per week, and five days when providing reception cover.

Responsibilities

Office Operations & Facilities

• Act as primary liaison with property management (leases, safety, security, compliance) Coordinate workspace planning, office moves, and space optimization
• Manage office inventory and procurement within budget
• Oversee vendor relationships (cleaning, maintenance, catering, supplies) and negotiate contracts/SLAs
• Ensure a professional front-desk experience for employees and visitors Maintain a clean, organized, and safe office; manage meeting rooms and A/V
• Manage and coach the Office Coordinator to ensure efficient daily operations

Finance & Budgetary Support

• Develop and manage Facilities & Events budgets; track expenses and identify cost savings
• Partner with CFO on insurance renewals, including documentation, broker coordination, and policy comparisons

Administrative Support

• Provide light executive support (scheduling, coordination)
• Manage correspondence (calls, emails, mail) and draft internal communications
• Coordinate travel and logistics
• Maintain filing systems with strong data accuracy and privacy complianceCulture Support
• Provide reception cover as required

Health & Safety

• Collaborate with the People & Culture team to maintain the health and safety program

Employee Experience

• Support the facilities team with onboarding and offboarding tasks, including greeting new hires upon arrival and handling returned assets at reception
• Lead corporate event planning and vendor coordination
• Support with employee engagement initiatives (ie. quarterly call logistics, catering orders)
• Ensure office-related policies are documented and communicated as required

Qualifications

• 3–5+ years in office management, facilities, or operations
• Post-secondary education in Business, Communications, or related field (or equivalent experience)
• Experience with vendor management, contract negotiation, and budget oversight
• Strong event coordination and project management experience
• Proficiency in Microsoft Office or Google Workspace; familiarity with tools like Slack, Zoom, Asana is a plus
• Financial acumen and attention to detail
• Strong negotiation and vendor management skills
• Excellent organization and multitasking ability
• Strong communication skills with high discretion
• Basic knowledge of bookkeeping tools (e.g., QuickBooks, Xero) an asset
• Exposure to insurance renewals, AP, or financial reporting is an asset

Benefits, and Perks

• Vacation and wellness days
• Extended health and dental coverage, plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.