Program Director, Airport Baggage Handling Systems

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Program Director, Airport Baggage Handling Systems (BHS) to join our team.

This position is based on-site, out of Mississauga. We are seeking a senior, client‑focused leader to serve as a trusted advisor and single point of accountability for the delivery of complex, airport‑wide Baggage Handling Systems programs supporting one of the most advanced, sustainable, and passenger‑friendly airport developments in the world.

Major Responsibilities:

• Serves as the primary client-facing executive for the Airport Baggage Handling Systems (BHS) Program, responsible for building and maintaining strong, trust‑based relationships with senior client leadership.

• Accountable for overall BHS program delivery in alignment with client objectives related to scope, budget, schedule, quality, safety, operational performance, and risk.

• Acts as a strategic advisor to the client , providing informed recommendations on BHS system architecture, delivery strategy, procurement approach, risk mitigation, and operational readiness.

• Leads and represents the BHS program in executive steering committees, governance forums, and senior stakeholder meetings.

• Develops and implements the program governance framework, execution strategy, and performance reporting structure in alignment with the broader airport capital program.

• Provides oversight and direction to multi-disciplinary delivery teams, ensuring alignment between BHS technical teams, airport operations, IT, security screening authorities, terminal design teams, and construction partners.

• Manages and oversees system suppliers, contractors, and consultants, ensuring contractual compliance and proactive resolution of performance, interface, and integration issues.

• Guides decisions related to change management, commercial impacts, and risk exposure in collaboration with client representatives and governance bodies.

• Ensures BHS design, installation, testing, and commissioning activities meet functional, regulatory, reliability, and passenger experience requirements.

• Leads program‑level interface management across live airport operations, phased construction sequencing, and operational transitions.

• Oversees preparation and presentation of executive briefings, program status reports, dashboards, and decision papers to support timely and informed client decision‑making.

• Collaborates with the Program Delivery Director and other Program Directors to ensure alignment and integration across terminal, airside, landside, and enabling works.

• Acts as a mentor and role model for senior project leadership staff, promoting a collaborative, transparent, and client‑focused delivery culture.

Qualifications

Minimum Qualifications:

In order to be considered for this position, candidates must possess no less than:

• University degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Construction Management, or a related discipline, plus demonstrated equivalency of experience and/or education.

• Minimum of 10 years of experience delivering airport Baggage Handling Systems, including senior leadership roles on complex, multi‑phase aviation programs.

• Demonstrated experience interfacing directly with airport authorities or owners as a senior, client‑facing representative.

Preferred Qualifications:

• Typically brings 20+ years of progressive professional experience , including substantial program or portfolio leadership responsibility.

• Minimum of 10 years of experience on large-scale airport or transportation infrastructure programs valued over CAD $1 billion.

• Professional Engineering designation, PMP, or equivalent professional credential is considered a strong asset.

• Deep technical understanding of baggage handling system design best practices, controls integration, security screening interfaces, redundancy strategies, and operational performance criteria.

• Proven ability to operate effectively at the executive level, balancing technical detail with strategic, outcome‑focused communication.

• Strong background in collaborative and alternative delivery models, including Progressive Design‑Build, Target Price, or similar frameworks.

• Demonstrated experience supporting or leading complex commercial discussions, change negotiations, and contract management at a program level.

• Exceptional communication, negotiation, and stakeholder engagement skills, with a track record of facilitating executive workshops and resolving complex, multi‑party issues.

• Familiarity with digital delivery platforms, BIM environments, and program management information systems (PMIS) is an asset.

Additional Information

This position requires work on-site/out of the office 5 days a week .

Offered rate of compensation will be based on individual education, qualifications, experience, and work location.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.

ReqID: J10149331

Business Line: B&P - Buildings & Places

Business Group: DCS

Strategic Business Unit: Canada

Career Area: Program & Project Management

Work Location Model: On-Site