user support technicianEdge Acoustics Ltd. • Langley, BC, CA
user support technician
Edge Acoustics Ltd. • Langley, BC, CA
3 days ago
Job type
- Full-time
- Permanent
Job description
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide problem-solving services to network users
- Install software and hardware and configure operating system software in preparation for testing
- Troubleshoot problems related to equipment
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Tasks
Health benefits
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User support technician • Langley, BC, CA
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