Accident Benefits Technical Consultant

Description

Our client, a highly regarded Canadian insurance and financial services organization, is dedicated to fostering a resilient and sustainable future for its employees, clients, and communities. As part of their national claims team, you’ll join a collaborative group of professionals who value integrity, accountability, and client-centered service.

As a Technical Claims Consultant, you will play a key role in elevating claims practices by providing technical expertise, training, and strategic insights. You will collaborate closely with Claims Supervisors and leadership to ensure excellence in claims handling, compliance, and client experience.

Key Responsibilities

• Provide technical consulting and coaching to Claims Supervisors, supporting sound decision-making across claims, litigation management, policy interpretation, and settlements
• Act as a Subject Matter Expert, contributing to the development and delivery of training programs and technical resources
• Analyze data and trends to identify opportunities for improvement and support action planning with leadership
• Monitor claims handling practices through audits and provide insights on trends, legal developments, and regulatory changes
• Assist in resolving complex technical issues and client escalations
• Support the implementation and execution of operational policies and procedures to ensure compliance
• Collaborate cross-functionally to enhance client engagement, operational effectiveness, and team performance

What You Bring

• A forward-thinking, innovative mindset with a strong focus on improving client outcomes
• Excellent critical thinking and problem-solving skills, with the ability to analyze complex situations and recommend solutions
• Strong communication skills with the ability to influence and engage diverse stakeholders
• A collaborative approach, with a passion for coaching and developing others

Qualifications

• Minimum 7 years of Accident Benefits or discipline-specific claims experience within the insurance industry
• Post-secondary education
• Completion of or progress toward CIP or FCIP designation
• Advanced knowledge of policy wording, legislation, and regulatory requirements
• Strong analytical capabilities with experience leveraging data and metrics to drive decisions

The Employer:

Our client is a leading Canadian multi-line financial services co-operative offering insurance and investment solutions. Guided by values of integrity, client focus, and sustainability, the organization is deeply committed to helping Canadians build financial security while supporting resilient, sustainable communities. With a strong emphasis on collaboration, innovation, and social responsibility, our client fosters a purpose-driven culture that values community connection and forward-thinking approaches to risk and financial well-being.

About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Information

• City: Calgary
• Market segment: Insurance
• Job Type: Hybrid
• Education: CIP, CIP Partial Completion
• Expertise: Claims - Accident Benefits , Claims Examining , Claims-Bodily Injury , Claims , Claims Adjusting , Claims - Liability
• Minimum experience required: 7 to 10 Years
• Salary (hourly): from $85,000 to $95,000

• Contact name: Heidi Scott
• Contact email:
• Contact phone: