Logistics Operations Coordinator

Job Title: Logistics Operations Coordinator
Location: Oakville, Ontario
Employment Type: Permanent Full-Time

Our customer is looking for a permanent Logistics Operations Coordinator who is detail-oriented, proactive, and able to thrive in a team environment while taking ownership of their work.

In this role, you will be responsible for order entry and processing, coordinating logistics activities, and delivering exceptional customer service. Working closely with sales personnel, vendors, and internal teams, you will ensure the accurate and timely handling of orders while maintaining effective communication throughout the supply chain process. The ideal candidate is highly organized, able to amanage multiple priorities in a fast-paced environment, and comfortable working both independently and as part of a team to achieve shared objectives. Strong attention to detail, problem solving abillities, and a commitment to accuracy are essentional for success in this position.

RESPONSIBILITIES:

• Enter and process orders received from sales personnel and customers accurately into MS Dynamics or ERP systems.
• Coordinate logistics and supply chain activities to ensure timely delivery of orders.
• Communicate with internal teams, including warehouse, shipping, and procurement, to track and fulfill orders.
• Respond promptly to customer inquiries via email or phone, providing updates and resolving issues as needed.
• Maintain accurate records of order details, shipments, and inventory movements.
• Ensure attention to detail and accuracy in all order input, reporting, and documentation.
• Collaborate with team members to streamline processes, resolve challenges, and support organizational goals.
• Work independently with minimal supervision, demonstrating initiative and quick learning.
• Support continuous process improvement to increase efficiency and customer satisfaction.

REQUIREMENTS:

• Fluency in English, Mandarin and/or Cantonese (spoken and written) is required to support customer communications and business operations involving Chinese-speaking clients, vendors, and stakeholders.
• Post-secondary education or equivalent experience in Logistics, Supply Chain, Business Administration, or related field preferred.
• 1–3 years of experience in logistics, order entry, supply chain, or customer service.
• Proficient in MS Dynamics, ERP systems, and Microsoft Office (Excel, Outlook).
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Detail-oriented with a focus on accuracy and timely execution.
• Friendly, collaborative, and dedicated to team success.
• Self-motivated, quick learner, and able to work with minimal supervision.
• Excellent verbal and written communication skills.

REQUIREMENTS:

• Post-secondary education or equivalent experience in Logistics, Supply Chain, Business Administration, or related field preferred.
• 1–3 years of experience in logistics, order entry, supply chain, or customer service.
• Proficient in MS Dynamics, ERP systems, and Microsoft Office (Excel, Outlook).
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Detail-oriented with a focus on accuracy and timely execution.
• Friendly, collaborative, and dedicated to team success.
• Self-motivated, quick learner, and able to work with minimal supervision.
• Excellent verbal and written communication skills (French is an asset).

Key Competencies:

• Order entry and order input accuracy
• Logistics coordination and supply chain support
• Customer service excellence
• Team collaboration and communication
• Multitasking and time management
• Attention to detail and problem-solving
• Process improvement and efficiency

PERKS:

• Competitive salary ranges from $50,000 to $60,000 depending on experience
• Health and dental benefits from day one
• Work Monday to Friday, 9:00am – 5:00pm (Friday’s work remotely).
• Opportunities for career growth and development
• Supportive, collaborative, and friendly work environment

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