Business Quality Leader

BusinessQualityLeader

Whatyou willdo:

• WithintheSilent-Airebusiness unit for Johnson Controls (JCI), you will develop and deploy quality strategies;aligned to both global standards, businessunitand customerneeds, ensuringworld classquality performance that provides a competitive advantage for Johnson Controls (JCI).

• You will lead efforts to build and sustain quality capability and capacity to deliver the short- and long-term business strategies and partner with executives and site leaders to install a high-talent quality organization to drive quality across design, supply chain, manufacturing and field installation-creating a ‘zero defects’ culture and enhancingSilent-Aire’s ability to win and grow.

• You will also be fully accountable for creating an inclusive and positive organizational culture while developing a strong bench of leader talent and the pipeline below who will be diverse in representation, background/experience and thought and will be prepared to take on larger assignments.

• You willberesponsible forSilent-Aire’sQualityManagementSystemandwill continuouslymonitor/improvethe system.

How you will doit:

• Build a culture of systematic problem solving to continuously improve quality performance, driven by the Enterprise Quality Strategy and the Johnson Controls Manufacturing System (JCMS),across all levels of the organization.

• Lead the quality excellence efforts to drive innovation, productdevelopmentand manufacturing advancements within the PBU. Create and implement tools, standards and processes and drive alignment and consistency as needed across the Product businesses.

• Ensure alignment and adoption of a standard Quality OperatingSystem;in collaboration withBusinessand Enterprise Quality Leadership team, define and prioritize metrics,needsand investments.

• Provide quality leadership and support for essential programs byparticipatingin design reviews, ensureappropriate performanceto meet expectations of the quality program deliverables, and have representation with the product teams and manufacturing teams.

• In collaboration with the Business leaders, lead the talent agenda for quality across the divisionincluding jobfamily definition, incentives, qualifications, career path, standards, training, and development programs, KPIs.

• Fully supportthe Advanced Product Quality Planning (APQP) process to install strong quality performance across design, supplychainand manufacturing.

• Work closely with the business leaders in sales and engineering to ensure we understand and continuously exceed customer expectations.

• Interface with customers for resolution of any problems withfinished goods, includingownership ofin-process or final product acceptance documents.

• Actsas the key contact with customers' auditors and takesresponsibility for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.

• PartnerwithProcurementtoestablishand maintain quality requirements for external suppliers. Ensure compliance with national and international standards andlegislation,this includes adjudication ofvendor claims for recovery of monies that result fromvendor-relatedquality problems.

What we look for:

Required

• Bachelor’s Degree inEngineeringand/orOperationsManagement.

• 10yearsexperiencein operations and quality leadership roles.

• Proventrack recordin building strong quality organizations across a multi-site, international environment.

• Strong verbal and written communicator withabilityto create vision and successfully deploy a quality system across all levels of the organization.

• A leader that motivates and engages people, from the shop floor to senior leadership.

• Ability toadvancethe APQP process, providing coaching and leadership to all levels of the organization.

• Extended Quality tool, system, and problem-solving experience: 8D, Six Sigma,DFMEA, PFMEA, Lean, Poke Yoke, Control Plans, Standard Work, Statistical Control methods, Gauge R&R/MSA, etc.

• Travel 25% oftime.

• This position is 100% inoffice,no remote or hybrid work is possible.

• ISO 9001 lead auditorcertificationrequired.

• Advancedproficiencyin Microsoft Suite Applications (Outlook,Word, Excel, Access, and PowerPoint)required,Minitab or similar statistical analysis software preferred.

Preferred

• MS in engineering and/or operations management orMBA.

• ASQ CQM certification.

• Six Sigma Black Beltcertification.