user support technicianConnex Telecommunications Inc. • Richmond Hill, ON, CA
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user support technician
Connex Telecommunications Inc. • Richmond Hill, ON, CA
5 days ago
Job type
- Full-time
- Permanent
Job description
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 7 months to less than 1 year
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
- Early morning
- Evening
- Shift
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
Tasks
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User support technician • Richmond Hill, ON, CA
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