Mortgage Underwriter & Fulfillment - Barrie

About the Opportunity

Our client is a growing mortgage professional based in Barrie, Ontario, focused on delivering thoughtful, well-structured mortgage solutions and a high level of client care.

As the business continues to grow, they are seeking a Mortgage Underwriter & Fulfillment Specialist to become a key part of the operation - supporting files from post-intake through to funding.

This is an excellent opportunity to work directly with an experienced agent, gaining exposure to a wide range of deals while playing a meaningful role in the client experience.

The Role

This is a high-ownership, end-to-end role where you will take over files after the initial client strategy call and manage them through underwriting, submission, and fulfillment.

In addition to core underwriting responsibilities, this role will also support client communication, document coordination, and general administrative tasks as needed to ensure a smooth and efficient process.

Key Responsibilities

1. Underwriting & Deal Structuring

• Review applications, credit, and supporting documentation
  

• Assess file strength and identify potential concerns early
  

• Structure deals based on lender guidelines and client profiles
  

• Recommend appropriate lenders (A, B, or alternative)
  

• Ensure files are complete, logical, and submission-ready
  

2. Submission & Fulfillment

• Submit files through platforms such as Velocity/Expert (or similar)
  

• Manage lender communication, conditions, and follow-ups
  

• Proactively move files forward to meet financing timelines
  

• Troubleshoot issues and identify solutions to keep deals progressing
  

3. Document Collection & File Management

• Oversee document collection and follow up with clients as needed
  

• Review documentation for accuracy, completeness, and consistency
  

• Maintain organized and up-to-date files within CRM (Go High Level)
  

4. Client Care & Administrative Support

• Respond to client inquiries and provide updates throughout the process
  

• Assist with pre-qualification support and general file coordination
  

• Help manage CRM workflows, follow-ups, and client journey touchpoints
  

• Support overall business operations as needed during lighter volume periods
  

What Success Looks LIke

• Takes ownership of files from post-intake through to funding
  

• Demonstrates strong problem-solving and deal structuring ability
  

• Maintains a high level of accuracy and organization
  

• Keeps files moving efficiently with minimal oversight
  

• Becomes a trusted extension of the agent’s business
  

Requirements

• 3+ years of mortgage underwriting and/or fulfillment experience within a mortgage brokerage environment
  

• Hands-on experience submitting deals to multiple lenders (A, B, and alternative)
  

• Strong understanding of 5 C’s of credit and self-employed income review, rental property financing and credit-challenged and alternative lending scenarios
  

• Experience using mortgage submission platforms such as Velocity, Filogix, or Expert
  

• Strong knowledge of lender guidelines and deal structuring fundamentals
  

• High attention to detail with a focus on accuracy and completeness
  

• Strong communication skills, both written and verbal
  

• Ability to manage multiple files and prioritize effectively in a fast-paced environment
  

• Comfortable working independently in a remote setting
  

• Proactive, solution-oriented mindset with a strong sense of ownership
  

• Experience in client journey CRM’s