Senior DevOps Engineer

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Cloud Native Sr. DevOps Engineer - Digital Manufacturing

This is a hybrid role based out of Waterloo. Hybrid is 3 days a week onsite and 2 days a week remote.

About the team:

Be a part of the exciting world of Digital Manufacturing! SAP Digital Manufacturing enables innovations around analytics, resource scheduling, process manufacturing, machine data integration, edge computing, including Machine Learning/Artificial Intelligence and Industrial Internet of Things (IoT). The solution is based on event driven microservice architecture involving open-source technologies, BTP, AWS, Azure Services.

SAP Digital Manufacturing is a strategic part of SAP Industry 4.0 solution. It is a powerful, enterprise-level, scalable, manufacturing business solution and enables global manufacturers to manage and control manufacturing and shop floor operations.

Our team is motivated by principles of user empathy, user experience, best-in-class technology, agile development, and multidisciplinary cooperation. Joining our team will give you an opportunity to apply your creativity while solving interesting and challenging problems with the industry's latest technology.

• Contribute to the technical design and implementation of secure, scalable cloud infrastructure and platform services
• Design, build, and maintain cloud-native infrastructure and Kubernetes platforms that support high-availability SaaS solutions
• Apply infrastructure-as-code and GitOps practices to automate provisioning, configuration, and deployment of cloud environments
• Maintain a strong focus on reliability, security, and operational excellence to ensure a stable customer experience
• Collaborate and work as a technical leader on a dynamic and motivated team
• Resolve complex infrastructure, deployment, and operational issues within own area of expertise and support others in resolving issues
• Effectively communicate with local and remote teams and share expertise to ensure platform and product success
• Develop technical skills across the team through mentoring and knowledge transfer
• Invest in continuous learning via ongoing training and development of professional skill set
• Collaborate with developers, architects, and other technical experts to deliver cloud capabilities such as platform resilience, automated provisioning, landscape management, CI/CD pipelines, and development infrastructure
• Be available for regular on-call rotation, including participating in the operation of the service during release updates, incident response, and platform support activities

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful infrastructure and platform challenges and are energized by continuous learning.

• Experience supporting large-scale distributed SaaS platforms with high availability and reliability requirements
• Have advanced experience designing and operating cloud infrastructure, container platforms, and automated deployment pipelines
• Have strong experience in cloud architecture, networking, security configuration, and infrastructure automation
• Have hands-on experience building, hardening and operating Kubernetes-based platforms
• Have strong troubleshooting and debugging skills across distributed systems and cloud environments
• Have advanced experience with several of:
• Cloud platforms such as AWS or Azure
• Container orchestration platforms such as Kubernetes
• Infrastructure as Code tools (Terraform, Bicep, CloudFormation, etc.)
• CI/CD pipeline tools (Concourse, Azure DevOps, Jenkins, GitHub Actions, etc.)
• GitOps deployment tools (ArgoCD, Flux, etc.)
• Networking concepts including DNS, ingress/egress configuration, load balancing, and network security
• Observability and monitoring tools for metrics, logging, and tracing
• Source control platforms such as Git and GitHub
• Possess strong communication skills with the ability to effectively engage and convey ideas to cross-functional technical and non-technical teams
• Exhibit a passion for reliable and secure cloud platforms with a commitment to the full lifecycle of cloud services including infrastructure design, automation, deployment, operations, monitoring, and continuous improvement
• Experience working in high-security or sovereign cloud environments with strict networking, access control, and operational requirements is considered an asset.

Technical knowledge in the following areas is an asset:

• DevOps tooling (Docker, Kubernetes, Maven, Jenkins, ADO, GitOps)
• Relational and NoSQL database design, administration and use, and OData
• Experience with SAP BTP Cloud Foundry
• Working experience in managing services with distributed systems and cloud scale with strong automation skills
• Relevant cloud or DevOps industry certifications are a plus

EDUCATION AND WORK EXPERIENCE

• Bachelors’ degree in Computer Science, engineering or equivalent
• Minimum five years experience in working as a software developer or DevOps engineer

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 108100-222800CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 450090 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid