Job Description
What is the opportunity?This role at RBC Insurance Advice Centre gives you the best of both worlds - the flexibility you need for your life and the fulfillment you seek in your work.We will provide you with the tools, training and support you need to successfully complete the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team
Willingness and ability to successfully obtain the General Insurance License for Ontario (Other Than Life) and the General Insurance License for all provinces
Excellent communication skills in French and English
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday 8:00am – 8:30pm and Saturday 8:00am – 4:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)
Possession of the Other Than Life (OTL) license at time of application
Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.
Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs—both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities you serve.
RBCI software tools to boost your productivity
Address:
City:
Country:
Work hours/week:
0Employment Type:
Full timePlatform:
INSURANCEJob Type:
RegularPay Type:
SalariedPosted Date:
2026-03-30Application Deadline:
2026-04-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Bilingual (French/English) Insurance Advisor Home & Auto - Advice Centre • GREATER SUDBURY / GRAND SUDBURY, Ontario, Canada
French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Show more
Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range...Show more
Product Manager, Insurance Products & New MarketsLocation: Remote/Hybrid - Anywhere in CanadaThe total target compensation (TTC) range, including salary and target bonus, ...Show more
Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range...Show more
Reporting to the Human Resources Supervisor, the HR & Compensation Advisor is responsible for providing expertise and leadership in payroll, pension administration, compensation management, and rel...Show more
Empower your career as a Home Comfort Advisor, selling essential services while resolving customer inquiries.Join a dynamic team that values growth and provides tools for success and achievement.In...Show more
Celebrating 54 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry.At-Sym-Tech we are looking for Associates who share our passion for innovation...Show more
A leading insurance group in Sudbury is looking for an experienced Personal Lines Insurance Broker to join their team.This role offers the opportunity to run your own book of business and work in a...Show more
Posted Thursday, April 2, 2026 at 4:00 a.Find Your Limitless with Reliance.We have ambitious growth plans and are looking for Team Members who want to grow with us.At Reliance, we pride ourselves o...Show more
The Varsity Tutors Live Learning Platform has thousands of students looking for online Insurance License tutors nationally.As a tutor on the Varsity Tutors Platform, you\'ll have the flexibility to...Show more
We are an established international organization operating within the.Our offerings include structured online programs and live virtual events designed to support mindset development, leadership ca...Show more
We are an established international organization operating within the.Our offerings include structured online programs and live virtual events designed to support mindset development, leadership ca...Show more
Posted Thursday, April 2, 2026 at 4:00 AM.Find Your Limitless with Reliance.We have ambitious growth plans and are looking for team members who want to grow with us.At Reliance, we pride ourselves ...Show more
Celebrating 54 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry.At-Sym-Tech we are looking for Associates who share our passion for innovation...Show more
Step into a rewarding Personal Insurance Advisor position, where client engagement and professional growth take center stage.Support VIP clients while navigating the insurance landscape through per...Show more
French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Show more
If you are a highly motivated sales professional that is interested in a career with a dynamic organization, and want to make a dramatic change in your earnings, join the Right Time team! We are lo...Show more
Join as a Customer Service Representative and ensure outstanding support for customers.Work from home with a flexible schedule, delivering top-quality interactions that enhance customer satisfactio...Show more
