RQ06593: CYSSC-24-0025: Senior Business Analyst

RQ06593: CYSSC-24-0025: Senior Business Analyst

About the job RQ06593: CYSSC-24-0025: Senior Business Analyst

Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements. Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined. Applies re‑engineering concepts to promote business improvements through alternative and cost‑effective service delivery approaches. Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost‑benefit analysis, and conducts feasibility studies for business I&IT initiatives. Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc. Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non‑functional requirements definitions for assigned projects. Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders. Develops performance measures and traceability matrices for business analysis evaluation and conducts follow‑up.

Experience developing strategies, preparing business cases and cost‑benefit analysis. Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement. Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope. Awareness of emerging I&IT trends and technologies. Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills. A team player with a track record for meeting deadlines.

Desirable Skills: Experience in the use of information retrieval packages; Knowledge and understanding of Information Management principles, concepts, policies and practices; Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions. Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping. Experience in structured, object‑oriented and agile methodologies for user requirements. Experience developing performance measures for business analysis evaluation and subsequent follow‑up. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Experience and Skill Set Requirements

This role is part of a Hybrid Work Arrangement and resource(s) will be required to work a minimum of 2-3 days per week at 5700 Yonge St. or at discretion of Hiring Manager.

Technical Knowledge and Expertise

• Working knowledge of business system technologies to provide technical expertise and advice.
• Demonstrated knowledge of Systems Development Life Cycle Methodologies and Agile project methodology.
• Experience with advanced application prototyping.
• Knowledge in Microsoft Power Platform App & MS Dynamics.
• Experience with creating and managing user stories using Jira and/or Azure DevOps.
• Knowledge of design methodologies in Internet‑based and/or distributed environments.
• Knowledge of front‑end, web‑based technologies and data mining/reporting‑based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance.
• Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, client server architecture, online processing systems, web‑based technologies, Commercial off‑the‑shelf (COTS) and database management systems.
• Knowledge of emerging IT trends and technologies.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

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