Medical Science Liaison (MSL)

Overview

Are you an expert in and passionate about Medical Affairs in pharmaceutical products? Would you like to apply your expertise to make a meaningful impact in a company that prioritizes scientific innovation and transforms ideas into solutions for the Canadian market? If so, we invite you to contact us!

We’re BioSyent and we are looking for a Medical Science Liaison (MSL) to join our team in Ontario to maintain the growth of our prescription and Natural Health Product brand portfolio.

The successful candidate will collaborate with the medical team, Sales and Marketing team, and Medical Leaders to provide strategic direction and implement programs supporting the company's products.

Become a valued member of our team, playing a crucial role in the introduction of products that address unmet medical needs in the Canadian market. Join us and contribute to making a meaningful impact on healthcare.

Who We're Looking For

We’re looking for an ambitious Medical Science Liaison (MSL) to join our team. The role is focused on supporting the medical and scientific needs of healthcare practitioners (HCPs) and thereby supporting the corporate objectives.

The MSL is the field-based advocate of BioSyent Medical Affairs team, who drives the implementation of the Company’s Medical Affairs plans related primarily to Key Opinion Leaders (KOLs) engagement and data dissemination.

The MSL possesses medical knowledge and business acumen, acts as subject matter expert, ensures credible, fair, and balanced scientific exchange with internal and external stakeholders, and serves as a link between BioSyent and KOLs.

Responsibilities

• Scientific Engagement
  • Serve as the primary liaison between HCPs and the BioSyent Medical Affairs team.
  • Facilitate credible, fair, and balanced medical and scientific communications with HCPs.
  • Present clinical and disease-state information to a variety of audiences (e.g., key opinion leaders, HCPs, and hospital decision‑making teams) upon request.
  • Develop and maintain “peer‑to‑peer” scientific relationships with key stakeholders in healthcare, academia, payer, and government organizations according to strategic territory plans.
  • Manage strategic scientific partnerships and engage in scientific exchange with KOLs.
  • Critically assess and interpret scientific data, translating complex information into clear, tailored messages for diverse internal and external audiences.
  • Respond, within defined timelines and according to industry standards, to clinical or scientific inquiries related to BioSyent products.
  • Support pharmacovigilance by collecting and reporting adverse events or product complaints in accordance with company procedures.
• Medical Leadership and Strategic Planning
  • Collaborate cross‑functionally with internal teams to ensure alignment and effective exchange of clinical information and insights.
  • Communicate key medical insights, opinions, and feedback from KOLs/HCPs to the BioSyent Medical Affairs team to inform and refine medical strategies.
  • Develop and deliver scientific communication materials (e.g., slide decks, presentations) for educational and scientific engagements.
  • Maintain up‑to‑date knowledge of relevant medical literature and apply critical appraisal skills to scientific publications.
  • Conceptualize, organize, chair, and execute medical‑scientific events in collaboration with internal stakeholders.
  • Build scientific advocacy and foster engagement among healthcare providers and thought leaders around BioSyent’s products and therapeutic areas.
• Other Responsibilities
  • Ensure prompt reporting (within 24 hours) of any complaints, including potential adverse drug reactions, to the designated responsible person as outlined in training.
  • Perform additional duties as assigned by the Director of Medical and Regulatory Affairs.

Qualifications

• Master’s degree in life sciences is the minimum requirement.
• A doctoral degree in life sciences (MD, PharmD, PhD, or equivalent) is preferred.
• Minimum of 5 years of experience as a field‑based MSL in the pharmaceutical industry.
• Prior experience working as MSL with endocrinologists and / or obstetricians / gynecologists required.
• MSL experience with pediatricians and general practitioners/family physicians is an asset.
• Knowledge of regulations governing medical information exchange with healthcare professionals within the Canadian pharmaceutical environment.
• Strong understanding of the local healthcare system, clinical priorities, and operational processes.
• Knowledge of the pharmaceutical industry and familiarity with regulatory requirements.
• Experience in delivering oral presentations within the healthcare profession to both large and small audiences.

Skills & Competencies

• Proven ability to deliver effective oral presentations to healthcare audiences, both large and small.
• Skilled in identifying, profiling, and engaging internal and external stakeholders to develop appropriate solutions.
• Strong understanding of Medical Affairs functions and their alignment with business objectives.
• Strategic thinker with the ability to translate objectives into actionable plans aligned with organizational goals.
• Demonstrated collaboration with Sales and Marketing teams while maintaining scientific integrity.
• Ability to work independently with excellent self‑leadership, initiative, and minimal supervision.
• Exceptional communication skills, including written, verbal, presentation, and facilitation abilities.
• Fluency in English required; proficiency in French is an asset.
• Strong negotiation and influence skills, with a proven ability to build and maintain partnerships with thought leaders.

Working Conditions

• Full‑time, field‑based position with a home office setup; occasional in‑office presence as required.
• Primarily conducted during standard business hours; occasional evening or weekend work may be necessary.
• Territory will be defined by the hiring manager.
• Frequent travel required (up to 60% of the time).

Compensation & Benefits

Compensation will be based on the candidate’s experience, background, and qualifications. The compensation range for this role is $95,000 – $120,000. The role is eligible for additional forms of compensation, such as participation in the Bonus Program.

Benefits include:

• Medical & dental coverage
• Life insurance
• Long‑term disability insurance
• Training and Development on LinkedIn Learning
• Employer matched Employee Share Purchase Plan

Workplace Inclusion

We are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected, and supported.

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