Live Chat Support Agent (Entry-Level, Remote)

Company: Tenstorrent
Location: Work from Home (Anywhere in Canada)
Job Type: Full-Time / Part-Time
Experience Level: Entry-Level (Training Provided)

About Tenstorrent

Tenstorrent is a growing technology company. We focus on building fast and efficient computer systems. We also help people learn and grow in their careers.

Job Overview

We are looking for a Live Chat Support Agent to join our team. This is an entry-level job. You will help customers through live chat by answering questions and solving simple problems. Training will be provided, so no experience is needed.

Primary Duties

• Answer customer messages through live chat
• Help customers with basic questions and issues
• Provide clear and simple information
• Follow company guidelines when replying
• Keep records of chats and customer requests
• Work with team members when needed

Experience

• High school diploma or equal
• Basic computer skills (typing, Microsoft Office, Google Docs)
• Good written communication skills
• Friendly and professional attitude
• Ability to work alone and stay organized
• Stable internet connection
• Willingness to learn

Benefits

• Competitive pay + bonus opportunities
• Flexible work hours
• Work from home (no travel needed)
• Paid training (no experience required)
• Health and dental benefits (if eligible)
• Paid time off (vacation and sick days)
• Paid public holidays
• RRSP plan to help you save money
• Work-from-home support (internet/equipment help)
• Chance to grow and get promoted