Food Service Director

Job Description

The Food Service Director is responsible for leading dynamic workplace dining operations that support productivity, convenience, and hospitality in a professional business environment. This role requires a hands on leader who can coach teams, manage budgets with precision, and partner closely with clients to deliver flexible, high quality dining experiences aligned to workplace culture.

Every day, we're finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization.
Aramark’s services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

Job Responsibilities

• Lead, mentor, and develop team with a strong emphasis on hospitality, speed, and consistency, ensuring service aligns with dining expectations
• Create a coaching culture that emphasizes daily execution, service excellence, and accountability in a fast paced workplace environment
• Build leader capability to support succession planning and operational continuity
• Drive employee engagement and retention through recognition, development, and inclusive leadership
• Serve as the primary point of contact for client stakeholders, acting as a trusted operational and strategic partner
• Communicate operational performance clearly and proactively, including trends, risks, and opportunities
• Deliver consistent, hospitality driven service that enhances employee satisfaction and workplace culture
• Direct all aspects of dining operations, including food production, service delivery, and sanitation
• Execute Aramark’s Operational Excellence standards with a focus on speed of service, food quality, and consistency
• Leverage Aramark systems and processes to drive standardization, efficiency, and continuous improvement
• Own and manage the operation’s financial performance, including revenue growth, food and labor cost control, and expense management
• Analyze business trends to make data driven decisions that balance fiscal responsibility with guest satisfaction
• Ensure budget targets are met while maintaining a high quality dining experience appropriate for a business environment
• Lead a strong safety culture across workplace operations, ensuring compliance with food safety, health, and labor regulations

Qualifications

• Bachelor’s degree preferred in Hospitality, Food Service, Business, or a related field
• Experience leading foodservice operations in corporate, business dining, workplace, or contract foodservice environments
• Proven ability to coach teams, manage schedules, and deliver consistent service in fast paced settings
• Strong financial acumen with demonstrated budget ownership and cost management experience
• Excellent communication and relationship building skills with clients, employees, and leadership

Education

About Aramark

What We Offer You

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Exclusive Perks: Enjoy discounts on everyday products and services to make life more affordable.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection, and careers all around the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions, and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.