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Bilingual Customer Service Support
Bilingual Customer Service SupportRandstad Canada • Midland, Ontario, CA
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Bilingual Customer Service Support

Bilingual Customer Service Support

Randstad Canada • Midland, Ontario, CA
25 days ago
Job type
  • Permanent
  • Quick Apply
Job description
Career opportunity With the ability to fluently speak both French and English, you will be tasked with meeting the needs of our customers by supplying them with the best product and service available. You will provide product technical plumbing support through part identification and solving equipment issues, while helping drive business growth through selling.

Location : Midland

Salary : $ 50,000- $60,000 + benefits

Visiting www.randstad.ca and apply through the posting
Applying by e-mail at: Bonniesue.cuppage@randstad.ca



Advantages
We offer a comprehensive benefits package including dental, vision, and extended health care, life insurance, and an employee assistance program to support you in all aspects of life. Help you plan for the future with our RRSP matching program.
Work local Midland area

Responsibilities
Accurately enter orders and follow up on quotes or unique situations.
Handle incoming calls regarding pricing, stock, order status, warranty, and technical inquiries.
Ensure all faxes, voicemails, and emails are responded to by the end of the day.
Provide technical support to both staff and customers.
Communicate updates on parts, equipment changes, obsolete items, and new equipment to all relevant departments.
Collaborate with vendors to resolve equipment issues, working closely with Quality and Purchasing teams.
Stay current with all catalog updates and product changes.
Maintain reliable attendance.
Keep files and records organized and up to date.
Perform other duties as assigned

Qualifications
Highschool Diploma or GED
Minimum 1 year data entry experience
Minimum 6 months experience in customer service role

Summary
Visiting www.randstad.ca and apply through the posting
Applying by e-mail at: Bonniesue.cuppage@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Bilingual Customer Service Support • Midland, Ontario, CA

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