Product Manager - Senior

Senior Product Manager

Job Overview

At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users' digital pass is always at their fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next generation of connected access experiences, serving the needs of commercial real estate owners and enterprises spanning various leading industries. Our cutting‑edge platform seamlessly integrates with existing mobile platforms, credential technologies, and business systems, delivering authorized access to everything, everywhere, through a centralized access management system. At the heart of our mission is the desire to connect people with the right place at the right time. Behind our cutting‑edge solutions you’ll find a tech‑savvy team relentlessly driven by the company’s mission. We’re problem‑solvers with unshakable grit and an entrepreneurial mindset that keeps us ahead of the curve. When you step into the world of SwiftConnect, you’re not just applying for a job; you’re seizing the opportunity to redefine the future by helping people navigate their world better.

Responsibilities

• Drive the product vision and ensure alignment with business objectives
• Collaborate directly with customers to identify high‑impact problems and define solutions that deliver real value
• Develop clear, concise, and compelling product and feature requirement documents, articulating the why, what, and value behind the initiative
• Build strong relationships with internal and external stakeholders to align priorities, manage expectations, and drive adoption
• Prioritize and manage the product backlog
• Work with design to create engaging user‑centric solutions
• Communicate effectively across the organization, regularly sharing product updates, milestones, and success stories
• Partner closely with the engineering team to ensure the product meets customer needs and solves the right problem

Qualifications

• 5+ years of experience as a product owner or product manager in the Access Control, Identity Management, or related industry
• Bachelor’s degree, certificate in Computer Science, Engineering, or a related field preferred, or equivalent practical experience
• Strong understanding of the Identity Lifecycle within an organization, including provisioning, access assignment, role changes, and deprovisioning
• Strong knowledge of Agile principles, tools, and processes
• Ability to collaborate effectively with engineering teams and translate business needs into technical requirements
• Excellent communication skills, both verbal and written, with the ability to present to cross‑functional teams and large groups
• Exceptional attention to detail and the ability to stay organized in a fast‑paced environment
• Analytical thinker with strong problem‑solving skills and a data‑informed mindset
• Creative and innovative approach to solving complex challenges and identifying new opportunities

Benefits

• Vacation Days: 4 weeks + 1 week when the office is closed during the holidays (discretionary)
• Sick/Personal Days: Flexible
• 100% remote or hybrid: you choose (our office is located in Downtown Montreal)
• Group Insurance (Canada Life): As of first day
• Employee Assistance Program: As of first day
• Telemedicine (Dialogue): As of first day
• Group RRSP (Desjardins): As of first day - with employer contribution in a DSPS (matching up to 4% of base salary)
• Borrowed IT Material: Laptop (this will be sent to you prior to your first day)
• WFH Allowance: one‑time allowance of $500 CAD for material to help upgrade your home office
• Telecom Allowance: 50$/month for phone and internet (deposited directly into your pay)
• Stock Options

Why Join Us

• Join a CRE‑Tech pioneer that leads the connected access enablement industry
• Work with state‑of‑the‑art technology that shapes the future of connected access experiences
• Play a crucial role within the Product team and have a direct impact on how people interact with spaces and places
• Chart your career growth path with us as our company expands, creating potential advancement opportunities
• Immerse yourself in an environment that fosters creativity, encourages fresh ideas, and celebrates innovation
• Receive a competitive salary and benefits package to recognize your contributions

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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