Talent.com
0000050007 Royal Bank of Canada
Lead Production Application Support/SRE0000050007 Royal Bank of Canada • TORONTO, Ontario, Canada
No longer accepting applications
Lead Production Application Support/SRE

Lead Production Application Support/SRE

0000050007 Royal Bank of Canada • TORONTO, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

WHAT IS THE OPPORTUNITY?The Lead Production Application Support/SRE will be responsible for supporting the application stack and spearheading the development, and implementation of Site Reliability Engineering solutions for all applications within City National Bank (CNB), an RBC company. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners as a requirement to succeed in its mandate. This individual will need advanced knowledge and experience working in an application support and/or technology operations organization, with a keen interest to implement SRE good practices. They should be able to take on a production support role and part with the SRE team in Consumer Banking, Commercial Banking or Operations.WHAT WILL YOU DO?
  • Perform application production support role including off-hours support.
  • Lead and own the complete application support stack for a particular business area.
  • Lead and assist in incident management and problem management for applications in scope
  • Ensure availability and uptime of applications in scope, as per service level objectives.
  • Ensure compliance of all systems and applications in scope, including maintaining segregation of duties
  • Spearhead the development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)
  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Build software and systems to manage platform infrastructure and applications
    Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Maintain technology currency (manage server patching, certificate renewal, etc.) with keen eye on automating opportunities.
  • Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope
  • Supports unit’s goals to adopt automation solutions for applications in scope
  • Apply design-thinking and agile mindset in working with SREs, Scrum Masters and partner team leads
  • Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning.
WHAT DO YOU NEED TO SUCCEED?Must have
  • Minimum 4+ years of related experience in Application support and Operations (SRE, DevOps, Cloud, Data)
  • Lead a team and own application stack for a complete business area.
  • Advanced knowledge of industry practice (Financial Institution) with a focus on SRE
  • Advanced experience in a variety of environments (Linux, Windows, Databases, Cloud, distributed and mainframe, business workflows, and Services/APIs).
  • Able to automate simple tasks to reduce the toil and increase operating system efficiency.
  • Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana)
  • Effective negotiation skills, and stakeholder management
  • Excellent communication skills, direct style
Nice-to-have:
  • Experience working as an SRE within the Financial Trading Industry
WHAT'S IN IT FOR YOU?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
#TECHPJ#LI-POSTJob SkillsAgile Methodology, Group Problem Solving, IT Systems Integration, Product Services, Results-Oriented, Software Development Life Cycle (SDLC), Strategic Thinking, System Applications, System Integration Testing (SIT), Systems SoftwareAdditional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-09

Application Deadline:

2026-04-27Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Create a job alert for this search

Lead Production Application Support/SRE • TORONTO, Ontario, Canada

Similar jobs

Production Support + SRE

CapgeminiToronto, ON, CA
Full-time

Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.Respond to incidents and outages, diagnose problems, and ... Show more

 • Promoted

Application Support Specialist - Senior

Integrated Resources, Inc.Toronto, ON, CA
Full-time

Job Title: Application Support Specialist - Senior.Location: Toronto, ON (Hybrid).Hybrid - candidate must be able to work onsite 3 days and 2 days remote.Under the direction of the Senior Technical... Show more

 • Promoted

RQ08467 - Application Support Specialist - Senior

Rubicon PathToronto, Ontario, Canada
Full-time

RQ08467 - Application Support Specialist - Senior.Job Openings RQ08467 - Application Support Specialist - Senior About the job RQ08467 - Application Support Specialist - Senior.Description Responsi... Show more

 • Promoted

Sr. Production Support Analyst

CGIToronto
Full-time

This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge Street) at a minimum of 2 days per week – subject to change at any time.Key operating platform – UNIX, Linux.Pro... Show more

 • Promoted

Application Production Support Analyst Role

USTToronto, ON, CA
Full-time

Take the next step in your career with UST as an Application Production Support Analyst for enterprise microservices.Ensure consistent application performance and swift incident resolution in a glo... Show more

 • Promoted

Production Support Analyst

ScotiabankToronto, Canada
Full-time

Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.We are looking for a developer to join our Digital Engineering Operations.The ... Show more

 • Promoted

SAP Application Support Specialist

Enbridge Inc.Toronto, ON, CA
Full-time

Lead the technical support for SAP IS-U applications, focusing on billing and collections processes.Collaborate with managed service providers to ensure application security and efficiency.This pos... Show more

 • Promoted

Application Tech Lead

Smart IT Frame LLCToronto, ON, CA
Full-time

Mount Laurel NJ office 2-3 times a week or Toronto office 4 times a week.At Smart IT Frame, we connect top talent with leading organizations across the USA.With over a decade of staffing excellence... Show more

 • Promoted

Application Support Specialist

Apex SystemsToronto, Ontario, Canada
Full-time

Job Description# Application Support Specialist- **Location:** Barrie or Scarborough, Ontario.Application Process:** Please apply via the medium on which you are seeing this posting.If you encounte... Show more

 • Promoted

Harry Rosen Application Support Specialist

Harry Rosen Inc.Toronto, Ontario, Canada
Full-time

Take on a pivotal role as an Application Support Specialist at Harry Rosen, located in Toronto.Help shape the retail tech experience while working in a hybrid model.Reporting to the Product Manager... Show more

 • Promoted

Technical Support Specialist - Midea Canada

Midea Canadarichmond hill, on, ca
Full-time

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Show more

 • Promoted

Industrial products designer - SORA CLTHING INC

SORA CLTHING INCrichmond hill, on, ca
Full-time

Bachelor's degree or equivalent experience.Work must be completed at the physical location.There is no option to work remotely.Consult with client, engineers or production specialists to establish ... Show more

 • Promoted

Application Production Support

Aarorn Technologies IncToronto, Ontario, Canada
Full-time

Job Title: Application Production Support Location: Toronto, ON (Hybrid - 4x Onsite a Week) Employment Type: Contract Opportunity Interview Type: Face 2 Face (Onsite Interview Only) Responsibilitie... Show more

 • Promoted

RPA Production Support & SRE Engineer

BULL INFORMATION SYSTEMS LIMITEDToronto, ON, CA
Full-time

A technology solutions provider in Toronto is seeking a Process Automation specialist with 3–5 years of experience.The candidate will be responsible for incident investigations, managing automated ... Show more

 • Promoted

Rq08467 - Application Support Specialist - Senior

Rubicon PathToronto, Canada
Full-time

RQ08467 - Application Support Specialist - SeniorJob Openings RQ08467 - Application Support Specialist - Senior About the job RQ08467 - Application Support Specialist - SeniorDescription Responsibi... Show more

 • Promoted

Application Support Specialist

Axiom Global TechnologiesToronto, Canada
Full-time

We are seeking a skilled Production Maintenance Engineer with strong application support and development experience, particularly within banking or financial services environments.This role involve... Show more

 • Promoted

Production Lead

Bandsintown Groupmarkham, on, ca
Full-time

You don’t just want to “manage events.You want to build something that’s never existed before.Bandsintown connects 100 million fans with live music: following artists, discovering concerts, and buy... Show more

 • Promoted

SAP EWM Consultant

NLB Servicesnewmarket, on, ca
Full-time

We are currently looking for SAP EWM Consultant to join us an participate in SAP EWM implementation projects.The project activities typically involve: Analyzing business needs and requirements Desi... Show more

 • Promoted

Application Production Support Analyst - Enterprise Microservices

USTToronto, ON, CA
Full-time

Application Production Support Analyst – Enterprise Microservices.Founded in 2005, UST is a mission‑driven group of more than 29,000 practical problem solvers and creative thinkers worldwide.We hel... Show more

 • Promoted

Production Support Analyst

Vault Credit CorporationToronto, ON, CA
Full-time

Vault is a non-bank private lending company offering a wide array of financial services such as mortgage, equipment leasing and lending products.Vault has a devoted team of experts with years of ex... Show more