Department Manager

Department Manager I – Lead the Standard. Build the Team. Drive Results. At A&W Food Services of Canada, leadership isn’t about holding a title — it’s about setting the tone, raising the bar, and building a team that delivers excellence every ’re looking for a high-performing, people-first leader who thrives in a fast-paced environment, takes full ownership of their restaurant, and is committed to delivering results that exceed expectations — for guests, team members, and the You’re Responsible ForThis is a hands-on leadership role where you own the performance of your restaurant across people, operations, and financial & Culture (Climate)Build and maintain a high-performing, positive, and accountable team cultureRecruit, train, coach, and develop team members into strong, promotable leadersCreate a workplace where standards are clear, followed, and upheld consistentlyEnsure a safe, respectful, and compliant work environmentGuest ExperienceDeliver fast, friendly, and consistent service every shiftEnsure top-tier execution in : Speed of serviceFood quality and presentationCleanliness and organizationBuild strong relationships in your community to grow your restaurant’s reputationFinancial PerformanceOwn your numbers — including profitability, cost controls, and operating marginExecute and achieve your Annual Profit PlanManage labour, waste, and inventory with precisionEnsure all cash handling and administrative processes are accurate and compliantOperations ExcellenceRun a tight, efficient operation that balances speed, quality, cleanliness, and profitImplement and maintain best operating practicesStay ahead of issues by anticipating and solving problems before they escalateMarketing & GrowthExecute national promotions with excellenceMaximize performance within your local marketBuild a presence that attracts both loyal guests and high-caliber employeesWhat Sets You ApartWe’re building award-winning leadership teams — not average full ownership of your restaurant and resultsLead with confidence, clarity, and consistencyDon’t wait to be told — you identify gaps and act immediatelyAre calm under pressure and decisive in fast-moving situationsUnderstand the business — including reading financials to the operating marginTake pride in developing others and building future leadersHold yourself and your team to a high, non-negotiable standardWhat You BringProven ability to lead in a fast-paced, guest-focused environmentStrong skills in people development, coaching, and accountabilityBusiness acumen, including understanding financial performanceA mindset of continuous improvement, problem-solving, and innovationPost-secondary education in business or equivalent experience (preferred)Valid driver’s license and access to a vehicleWhy This Role Stands OutReal leadership opportunity — you own your restaurant’s successGrowth potential for high performers ready to level upA culture built on support, accountability, and high standardsWork for a company that leads with purpose — in food, people, and communityBe part of a team that doesn’t settle — we raise the barThe Standard HereWe don’t manage — we don’t react — we don’t accept average — we build LineIf you’re ready to : Lead a team that performs at a high levelTake pride in delivering results that stand outBuild something you can truly call your ownThis is your now and step into a role where your leadership actually makes an impact.

You like to lead team by example in a fast paced environment

Positive, helpful attitude towards guests, including the ability to speak and communicate clearly

You have some restaurant experience -one year or more

College or University Education preferred

Food Handling Certificate and Standard First Aid Measure

Problem Solving and quick Decision making skills