Talent.com
Teladoc Health
Associé au service client à distance - Bilingue - 24 $/ heureTeladoc Health • Ajax, ON, CA
Associé au service client à distance - Bilingue - 24 $/ heure

Associé au service client à distance - Bilingue - 24 $/ heure

Teladoc Health • Ajax, ON, CA
15 days ago
Job type
  • Full-time
Job description

Overview

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.

The versatility to work both independently and collaboratively as part of a dynamic team.

Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.

Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.

BENEFITS

  • Earn $24 CAD per hour¹
  • Minimum commitment of only 15 hours per week, you can work more hours if you want to.²
  • Make your own flexible work schedule anytime:
    • Monday to Friday:5:00AM-9:00AM EST
    • Thursday and Friday: 8:00PM-12:00AM EST
    • Saturday and Sunday: 5:00AM-1030AM EST
  • Gain in-demand experience in both healthcare and tech and build your resume with industry-relevant skills in virtual healthcare, patient communication, and crisis handling

REQUIREMENTS

  • Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs.
  • Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment.
  • A keen ability to adapt to new processes and thrive in a fast-paced work environment.
  • Bi-lingual English and French, is a requirement
#J-18808-Ljbffr
Create a job alert for this search

Associé au service client à distance - Bilingue - 24 $/ heure • Ajax, ON, CA

Similar jobs

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourceoshawa, on, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

Bilingual Customer Service Representative - C$21.5 Par Heure

Altis RecruitmentOshawa, Canada
Full-time

Ce rôle consiste à fournir un soutien de haute qualité aux opérations logistiques et de livraison grâce à des enquêtes par courriel, des analyses de processus et une coordination interne. Show more

 • Promoted

Bilingual Customer Engagement Associate

BET99oshawa, on, ca
Full-time

BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more

 • Promoted

Représentant(e) bilingue, Service à la clientèle, Marchés individuels

Empire Vieoshawa, on, ca
Full-time

Représentant(e) bilingue, Service à la clientèle, Marchés individuels.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 50 880 $ à 75 060 $.Cette f... Show more

 • Promoted

Représentant(e) bilingue, Service à la clientèle, Marchés individuels - Empire Vie

Empire Vieoshawa, on, ca
Full-time

Représentant(e) bilingue, Service à la clientèle, Marchés individuels.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 50 880 $ à 75 060 $.Cette f... Show more

 • Promoted

Représentant Bilingue en Service Client

Empire VieOshawa, Durham Region, CA
Full-time

Intégrez l'équipe d'Empire Vie comme représentant bilingue en service à la clientèle, à distance.Offrez un service client exceptionnel tout en gérant des communications variées.Dans ce rôle, votre ... Show more

 • Promoted

Pharma Patient Access Associate (Bilingual EN/FR) - Travel

Inizio EngageOshawa, Durham Region, CA
Full-time

A healthcare engagement partner is seeking a Patient Service Associate in Oshawa, Canada.This role offers a gateway into the pharmaceutical sector with no prior experience required.You will support... Show more

 • Promoted

Remote Customer Service Associate - Bilingual - $24 / hour

Teladoc HealthOshawa, Durham Region, CA
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

 • Promoted

Business Development Advisor - Spanish Required

Cuso InternationalScugog, Ontario
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.You will support the identification... Show more

 • Promoted

Bilingual Implementation Associate - Remote

Employment Herooshawa, on, ca
Remote
Full-time

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourceoshawa, on, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

Bilingual Implementation Associate - Remote - Employment Hero

Employment Herooshawa, on, ca
Remote
Full-time

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d... Show more