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Flashbooks
Account ManagerFlashbooks • CA
Account Manager

Account Manager

Flashbooks • CA
30+ days ago
Job type
  • Full-time
Job description

Join Canada’s best thinkers and creators as we innovate and streamline small business accounting solutions.

We build the future of Canadian small business.

Building the future of Canadiansmallbusiness

Account Manager

Skills Required

  • Proficiency with CRM software (e.g., Salesforce, HubSpot)
  • Strong Microsoft Office or Google Workspace skills
  • Basic understanding of data analysis and reporting tools
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Customer-focused and solutions-oriented mindset
  • Ability to build trust and long-term relationships
  • Negotiation and conflict resolution skills
  • Team collaboration and time management
  • Managing a portfolio of client accounts
  • Acting as the main point of contact for customer needs, questions, and issues
  • Coordinating with internal teams to deliver on client expectations
  • Identifying upselling and cross-selling opportunities
  • Preparing regular reports, presentations, and account reviews

Qualifications

  • 2–5 years of experience in account management, customer success, or sales
  • Proven track record of managing client relationships and growing accounts
  • Experience working in a B2B or B2C environment (depending on industry)
  • Industry-specific experience (e.g., tech, finance, advertising) may be preferred

Experience

  • Bachelor’s degree in Business, Marketing, Communications, or a related field (required)
  • Additional certifications in sales, customer success, or project management (a plus)
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Account Manager • CA

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