Program Communications Lead

Project background:

Provided below is the Communications and Engagement scope associated with this SAP S4 program implementation. The role is part of a larger OCM and Comms Team engaged to support the client in their S4 implementation.

o Develop and manage a communication and engagement strategy and plan aligned with the client's communications lead and business teams.

o Deliver strategic, multi-channel messaging tailored to stakeholder personas supporting project vision and brand.

o Maintain communication calendars, feedback loops, execution protocols, and messaging frameworks for leadership, frontline, union, and other employee groups.

o Execute communication activities, including cut-over communications.

o Support management with content creation and design for enterprise and program communications, intranet, and SharePoint.

o Build and support a change network by identifying champions with help of business leads.

o Facilitate change network sessions monthly initially, increasing frequency to bi-weekly and weekly around Go-Live.

o Prepare materials and toolkits to empower change champions by line of business.

Responsibilities:

To summarize scope and expectations of the Program Communications Lead role, the key focus is to :

o Create and manage the visible face of the project for the company

o Develop and drive the overall program messaging

o Alignment and Coordination with Corporate Comms and Enterprise Transformation Office (ETO)

o Manage the 30-60-90-day plan and ensure appropriate reporting at Executive/Sponsorship, ETO and Enterprise levels

o Manage and execute on communication artifacts and large, visible events at the level as currently managed by our Corporate Communications Team.

o Executive / Leadership messaging, delivery support, and management of Exec/Leadership comms profile for project

Qualifications:

Background in Communications either with formal education in Communications (E.g. Bachelor of Communications) or professional experience in a Corporate Communications role.

Ideally 5 to 7 years experience in a Communications Lead role.

Ideally also has SAP/S4 knowledge/experience and Power & Utilities Experience.

Must be able to develop Communication Strategies and Plans as well as actively write communications for distribution.