CNC Service Technician

We are a leading distributor of high-performance industrial machinery in Delta, BC, supporting industries from woodworking to structural steel and metal fabrication. With decades of experience partnering with global manufacturers, we provide state-of-the-art equipment along with full lifecycle support, including installation, parts, and technical service.

We are growing our technical service team and are looking for an experienced Field Service Technician with strong CNC machinery and automation experience. This hands-on role blends mechanical work, electrical troubleshooting, and customer-facing support—perfect for a problem-solver who enjoys keeping complex equipment operating at peak performance.

Position Title: Field Service Technician
Location: Delta, BC
Permanent Position
Schedule: Monday to Friday
Shifts: 8:00 AM to 5:00 PM
Wage: $35.00/H - $40.00/H (based on experience)
Travel: Reliable personal vehicle required for travel to customer sites
The ideal candidate will demonstrate strong capabilities in both mechanical systems and electrical integration
CNC Experience: Previous hands-on experience with CNC machinery, automation systems, or motion control equipment is highly preferred.
An asset for this role: Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)
You are located in and legally permitted to work Fulltime in British Columbia

Advantages
Long term permanent opportunity with autonomy and responsibility
Competitive hourly wage, dependent on experience
Monday–Friday schedule (8:00 AM–5:00 PM) with flexibility
Monthly expense reimbursement (fuel, vehicle maintenance)
Comprehensive benefits package, including extended health, pension, and additional vacation
Comprehensive Vehicle Support: A reliable vehicle is required for travel to customer sites; however, we provide full fuel reimbursement and vehicle maintenance reimbursement.
Stability & Reputation: Join a well-established industry leader known for excellence in the industrial machinery sector.
Professional Growth: Access to scheduled training sessions and manufacturer liaisons to keep your technical skills at the cutting edge.
Dynamic Work Environment: A mix of independent field work and collaborative team support.
Challenging Projects: Lead installations and complex repairs on state-of-the-art CNC equipment.

Responsibilities
Machine Servicing
Assemble and install newly acquired equipment at company or customer sites as scheduled.
Upgrade and repair machinery efficiently to ensure optimal performance and minimal downtime.
Maintain up-to-date knowledge of safe work practices and industry guidelines.
Proactively source technical information and share knowledge with the wider Service Team.
Manage parts ordering and returns accurately to maintain lean inventory levels.
Complete work orders, time tracking, and expense reports promptly to facilitate administration.
Liaise with manufacturers to resolve complex service issues, escalating to the Service Coordinator when necessary.

Customer Support
Conduct comprehensive machine demonstrations and onsite startups.
Provide customer training on machine applications, operation, mainteance, and safety protocols.
Perform diligent follow-ups to ensure all machine issues are resolved to the customer's satisfaction.
Generate accurate installation and supplementary reports following customer visits.

Qualifications
Experience & Education

Minimum three (3) years’ experience as a machine equipment service technician
Post-secondary technical education in electronics, electromechanics, or a related field (or equivalent practical experience)
Hands-on experience with CNC-controlled machinery and automated systems is highly preferred
Machinist or fabrication experience considered an asset

Mechanical & Technical Expertise
Strong mechanical aptitude with knowledge of pneumatics, high-speed assemblies, and integrated systems
Electrical and electronic troubleshooting skills, including AC/DC circuits, drives, and control systems
CNC operation, programming, and calibration skills
Ability to read complex schematics and perform precise mechanical adjustments

Soft Skills
Exceptional problem-solving and multitasking abilities
Strong verbal and written communication skills
Customer-service oriented, calm, and professional under pressure
Organized with high attention to detail and a proactive “think ahead” mindset

Requirements
Reliable personal vehicle for travel to customer sites
Willingness to travel out of town and work flexible hours as needed
Proficiency in Microsoft Office and general computer applications
Physical ability to work on machinery and computers for extended periods

Summary
If you have the skills/qualifications detailed above we would love to connect further.
Send your updated resume directly to nadleen.prasad@randstad.ca
Please ensure to state the job role in the email subject line.

While all applications are appreciated, only qualified candidates already in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit the link below
https://www.randstad.ca/job-seeker/explore-sector

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.