THE JOB
In the role of Lead Back End Engineer, you will lead the development and delivery of our global Consumer Platform which drives over 10 billion dollars of revenue annually. You will be accountable for delivering high quality, maintainable and performant solutions. You must think about solving complex technical problems and the long-term maintenance and cost of change of software solutions.
You will lead, manage, and inspire engineers to deliver the best ticketing experience across the globe. You will also help teams fulfill technical, operational, and business requirements.
You will emphasize collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and cultural exchange between development groups. It is an exciting time to join Ticketmaster as we are working towards aligning our technologies and products globally.
This position may require you to occasionally work outside of standard business hours and participate in an on-call rotation to provide support 24/7.
WHAT YOU WILL BE DOING
- Lead a team of engineers of mixed levels and skill sets
- Participate and drive development work across globally distributed software teams
- Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem-solving
- Own the full development and deployment cycle for your team’s software and product
- Encourage and grow developers in their craft through mentorship and leadership
- Work with Engineering Management to help set SMART goals for your team and provide feedback
- Organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals
- Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short to mid-term strategies to evolve products for future success. (UX / Design / Product / PMO…etc.)
- Make technical recommendations outside of the immediate team
- Debug and triage production application issues, often not your own
- Automate testing, deployments, performance, and recovery
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- Proven leadership experience
- Experience with Agile methodologies
- Strong backend development skills
- Java 17/21 programming language experience or related JVM languages
- Proven ability to design and implement clean, scalable and well-structured APIs
- Experience with modern frameworks such as Spring Boot
- Test-Driven Development experience
- Understanding of Continuous Integration practices
- Knowledge of current software architectural trends and practices
- Previous experience with Design Patterns and SOLID principles
- Experience working with AWS or other Cloud Provider
- Experience with CI/CD servers (Gitlab/Jenkins)
- Experience with Docker and Kubernetes or other orchestration/scheduling framework
- Experience working in an SOA development environment
- Working knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)
- Strong communication skills and the ability to collaborate closely with remote team members
- Ability to clearly communicate technical topics to non-technical people
- Experience of mentoring team members and will delegate work accordingly
Nice to have:
YOU (BEHAVIOURAL SKILLS)
- You are autonomous and proactive
- You focus on results and desired outcomes and how best to achieve them
- You can consider multiple approaches and recommend the best technical direction
- You can work with minimal supervision and improve a small team through mentorship and leadership
- You can solve complex technical issues through debugging, research, and investigation
- You promote cooperation and commitment within a team to achieve goals and deliverables
- You maintain and foster relationships within, across, and external to organizational boundaries
- You are passionate about technology, software development and transformation
- You desire to continually improve your own skills, and ability to transfer that to the skills of others
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email . Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
LANGUAGE REQUIREMENT
Due to the nature of the role, this position involves interacting with English-speaking clients, colleagues, stakeholders, suppliers, and so forth. Therefore, a high level of proficiency in English, both verbal and written, is required. While a strong command of English is essential for this role, candidates with a working knowledge of French are also encouraged to apply. #LI-REMOTE
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.